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I cannot seem to add any additional users to Reolink Client V22.214.171.124 connected to a RLC-423 camera.I choose 'common user', enter a name and a pa*sword, click 'add' and get the 'Add User Fail' error.Any ideas?
@Mark1. Try upgrading your camera firmware in the first place (https://reolink.com/faq/upgrade-firmware-of-reolink-camera/ )2. Try doing this on the web admin portal of the camera (https://reolink.com/faq/browsers-can-you-use-to-see-videos-captured-by-reolink-cameras/ )
Ok. Just tried that. I got message box that said: "Failed to upgrade as the selected package is identical to the current version. Device is rebooting."This is the configuration on camera:Model: RLC-423Build: build 17120705Hardware No.: IPC_3816MConfiguration Version: v126.96.36.199Firmware Version: v188.8.131.524_17120705_v184.108.40.206Details: IPC_3816M110000000000000Client Version: v1.0.227Tried to add a user and is still failed.What next?
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