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    Reolink 7.2.2.33/1.0.0.19 Crashes Randomly after 24 Hours

    Reolink Client & APP
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    • kaleb112494_291038868283640
      kaleb112494 last edited by

      As the title says, the Reolink Client software continuously crashes. The software will always run for 24 hours, then crashed within 12. At most, I've gotten about 36 hours of recording time saved before I notice that files will stop saving.

      Client installed is version 7.2.2.33, or 1.0.0.19 based on the crash logs. I'm not sure which to go by. I used to have the 64 bit version installed, but found out, like others have, that it does not actually install 64 bit software.

      Windows reports this crash in Event Viewer, and does not have much to say. See attached image for more information.

      Windows 10 Pro 1909 x64
      Pentium G3258 @3.2Ghz
      12GB DDR3 1600Mhz
      120GB Boot SSD
      3TB Storage HDD
      Reolink.png
      Reolink2.png

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      • Cynthia_124785627824270
        Cynthia last edited by

        Sorry for the inconvenience. Could you please report this issue to support@reolink.com? Our support team will help you.

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