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    SOFTWARE WINDOWS VERSION 8.14.2

    Reolink Client & APP
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    • A Former User
      Anonymous last edited by

      I updated to version 8.14.2 and restarted the software. Other lay out, and after a scan I see my tree camera's reolinck, but in status not connected. I can't add them, because they already exist says the programma. I just can't figure out how my camera's to stream again. When I click on client installation, I see all kind of info but the problem stays: how can I make those streams again to work???
      on my iphone, the old version works fine.
      Always the same problem: new software but no info how to install, or the software don't take old installation in new software.

      Disapointed... can someone give me some advice??? Thx

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        • joseph_1979
          Joseph Global Moderator @Anonymous last edited by

          @erik-reynaert_338361198649528 Delete the cameras from the left hand side and add them again. All that you need are the credentials since the parameters values are stored in the cameras themselves. Alternatively you should uninstall the current one and install the new version. Indeed Reolink should make this upgrades more transparent to clients, especially to those who are not technical.

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