Need Help

[James_36491089410]

I can no longer view my cameras on my iPhone when i'm away from my home. I just changed to T-Mobile internet so i'm assuming that's the problem. Any suggestions???

[sg1973756_148713197994210]

I can no longer view my cameras on my iPhone when i’m away from my home. I just changed to T-Mobile internet so i’m assuming that’s the problem. Any suggestions???

I didn't understand your problem, but first you should tell us what is your model no so it could be better to understand the problem which you are exactly looking answer.
HLTAID003 First Aid Certification

[Carl_31331526639]

Hi James, may I know what's the model of your camera? Also, please refer to https://support.reolink.com/hc/en-us/articles/360006684014-Check-System-Status-via-Reolink-App to take a screenshot and send to our support team for a further check. Refer to https://support.reolink.com/hc/en-us/requests/new.

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