New client not recording videos to HD reliably anymore?

westvandude

When I restart the client it seems to record to HD as settings are set. But then half a day later no more recordings.
I'm a*suming the playback feature on the client is only playing from the camera's memory cards? I'm guess this is the case as I have no videos recorded from my RLC-423 - because it doesn't have a memory card.
This isn't good. Some cameras have spiders on them so in 1-2 days the memory card is full and it deletes old videos. I can't have that, I need videos archived on HD for at least a month!!
I currently have 13 cameras. It was a ha*sle going to new client lost all settings, couldn't remember a few pa*swords on the cameras and some are very high up it's not possible to push the reset b**ton.
What's going on with this new client?

westvandude

It seems to stop recording to HD at midnight. There are no files from the new day recorded. Lots of GB of space on the drive. The drive is on the local computer.

Cynthia

Please submit this problem to https://reolink.zendesk.com/hc/en-us/requests/new. Our support team needs to check some details with you.

westvandude

Now it seems to be working. Hmm. Weird.

Cynthia

Glad to hear that.

If you have any other questions, please feel free to send us an email.