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Black screen on client load

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malagolim last edited by

Hi all,
I've downloaded the Reolink client software but when it loads the screen turns black.
Did I miss something ? Are there requirements ?
I'm running Windows 8 ver. 6.3

Many thanks.
Greets.
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Cynthia last edited by

Could you please send us a screenshot to show the problem?
Or you can contact our support team at support@reolink.com to troubleshoot.
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