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    Trackmix Poe only see one lens in windows client

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    • user_746623229407444_746623229407444
      derv last edited by

      Just installed a Trackmix Poe to Nvr all worked fine updated firmware on trackmix and Nvr
      At first I had dual view in the windows client (I messed up I deleted one of the dual view at the Nvr as i thought it was a glitch)
      I got dual view back on the Nvr/monitor but can seam to get it back on the windows client I have 4 cameras and a doorbell but only 1 lens can be seen in the client Nvr
      I have done a hard reset with still no joy
      any help would be appreciated

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        • joseph_1979
          Joseph Global Moderator @derv last edited by

          @user_746623229407444_746623229407444 Delete it and add it again

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          • user_746623229407444_746623229407444
            derv @Joseph last edited by user_746623229407444_746623229407444

            @joseph_1979

            I have done a hard reset still the same how do I delete it from the windows client and add back
            all works fine from the Nvr with a monitor I have dual lens there
            I have deled the Nvr from windows client and added back but still the same only issue was with the windows client

            Regards

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          • user_746623229407444_746623229407444
            derv last edited by

            Ok now sorted it was a Nvr firmware issue

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              • KS
                KS @derv last edited by

                @user_746623229407444_746623229407444 what firmware did you use?

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                • user_746623229407444_746623229407444
                  derv @KS last edited by

                  @ks v3.3.0.282_23103128

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