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    iPhone App Problems and ideas

    Reolink Client & APP
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    • der.kohli_43923489157
      der.kohli last edited by

      Hi Reolink Team,

      With IOS 9.1 I have a problem.

      If I became a Push notification, and go to the app, came in the app a extra Push window.....

      If I go to "Ansehen" my phone don't work anymore. I must make a soft reset. If I go to "Abbrechen" sometimes it work, some times it hang also up.



      That's the biggest problem

      The update was nice, with the easyer choice of the Email provider.


      I can't change the Time
      Summertime I can't change. The Argus is one hour before my time. The Summertime button change nothing 😞


      The little problem
      If I change the Name of the Camera with German signs "öäüß" the camera doesn't show the right word.



      A Idea for the Email.

      Please make it possible to send 3 pictures in the Mail preview.
      In my foscams c1 and c2, I love this function.

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      • Bob_30281727886
        Bob last edited by

        Hi,
        To correct camera time, please follow this guide: /faq/how-to-synchronize-system-time-reolink-app/ And if the time is still one hour off, please enable DST and see.
        As to the issue of German signs, I let our staff take a look. And they said it was correct. Make sure you have the latest version of App. See pic:
        As to three pictures sent with the email alerts, I see scare possibility. Three pictures means larger attachment size and harder to be sent. Some customers got issues with email attachment due to network problem. They failed to receive attachment even there is one picture attached. Three pictures will aggravate the problem.
        sign.png

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        • der.kohli_43923489157
          der.kohli last edited by

          Thanks
          Time Work now fine.


          I have another problem 😞

          Is it not possible to set individual alarm times.

          Sample

          11:21-03:45

          This version with the full hours, is confused and not individual
          image.png

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