strange that the reolink desktop app (was 8.3.1) was showing "you already have the actual version installed" when pressing button to check for update and 8.5.1 is already available...

@joseph_1979 installing DirectX9 did work and the issue is solved!
so i suggest to include this is reolink´s testing / releasing process that it is being secured that upgrades or updates do work on machines that may have no DX9 or else installed which is usually the case when running a purchased WIN10PRO...
Many thx for this advise!

Hello, just sharing my "experience":

• until 8.5.5 my system (13 Cams B800 R812+2wlans) did work on my 3 different desktop PCs Win10Pro & Laptop.
• after updating > to e.g. 8.11.0 latest i recognized a frozen (black window content when reducing window size frame) cam-live-view display when selecting "klar" / Clear-mode. (sound is still there) Clock is as well frozen. reducing FPS & BitRate setting to lowest value does not help either - frozen too

did the following to exclude errors on my side:
- internet provider / telekom has updated my DSL to > 250Mbit contract / 40Mbit upload
- disconnected ALL LAN connections (&16 channel router 1Gbit) beyond my Router connecting only 1x 8 switch 1Gbit with connection yellow to router only; 2nd is NVR 3rd is PC (desktop Windows 10)
=> issue is the same! screen frozen, clock & no picture in sharp mode (sound is transmitted in "realtime (1sec delay)
- disconnected the Windows10PC and connected Laptop instead - same there
reverted back on both machines to 8.8.5 version which is the last to me known working on my setup

so somethings changed trastically on reolink side which i ask you pls to solve as i read in the forums many concerns too about update & functionality itself of the newer versions released

• in addition i wonder the software / driver on 8.11.0 has around 255MB against 8.8.5 172MB -> what does "consume" 80 MB between those versions?!
• 
  

REOLINK, pls provide solution for this kind of "updating & software mass" which cost me in total now 3 hours to "INVESTIGATE" that it is not on my side related
thank you

hello, would like to ask to improve the feature of "movement detection" (push) by enabling possibility for us user increasing configuration settings more individually as the Push feature is sending way too many notifications when e.g. only the sun comes up and steady moves... (is already set to level "1") by e.g. using "detect motion movement X times within Y seconds before sending the push notification" Seconded.
Today, after years of the origin requests in 2017 the feature is not that useable; i turned it off now.
Camera which observeres the house cannot be changed more in position finally - wanted to recognize primariliy my pet in front of 3 doors in a limited area defined in front of the door... THX

hello, was shocked as i read the date of the topic/posts here - even 5 y ago it seems NOT MUCH has changed even there were pretty good improvements explained which did not cost any 1000$ to implement and support us user as the CURRENT motion detection is not useable for me - even set to a level of "1" i receive on every sunshine movement push-notifications which are annoying me that hard that i disabled the feature finally (wanted to recognize my pet in front of 3 doors)... camera place and doors in the house cannot be changed finally. Reolink pls can you provide a improvement / solution. thx

strange that the reolink desktop app (was 8.3.1) was showing "you already have the actual version installed" when pressing button to check for update and 8.5.1 is already available...

hello cynthia - no i dont mean 4 cams on 1 display - i mean e.8. 8 cams on 2 undpendent displays: check below pls: ( i already aligne with Arielle )

i´m not talking on NVRs
I´m talking about PC/MAc client software.
i run 2 monitors on my PC Windows
i have 9 cams installed on my NVR which i can access/view on my PC/mobile... clear
But:
Yes, i can choose 9 cams being displayed on one monitor, i can select 1 cam full-screen, whatever.

I want to have the functionality to use BOTH of my monitors same time;
means i want to view e.g. 4 cams on monitor 1 and the other 5 cams on monitor 2
then the 9 gets bigger than viewing 9 cams on only 1 monitor
I dont want to leave one monitor empty because reolink doesnt support split/Screen mode like this: https://www.steinberg.net/forums/download/file.php?id=9026

i hope now its clear what i mean kR Tom

Hello, for development:
it is very uncomfortable to enter the password / login into NVR already when only want to zoom in.
For accessing controls / Settings its clear to have PW secured - but not for the zooming only.

Ok plks close this - i found the setting disable PW in NVR... sorry

i´m sorry for the misleading descriptions: i meant that multiple monitors / displays have to be supported to enlarge cam´s screens. (on PC/Mac Software´s)

Hello:
for development: it should be supported to run 2 or 3 screen simultaneously when having more than e.g. 4 cams installed.
it would be better to watch each 4 cams on 2 screens rather then 8 cams on one screen and leave a second screen empty.
this would be also an advantage to reolink image / competitors...

is there any POE system (NVR) in porttfolio available like 4K RLK16-800B8 or RLK8-800B6 or else being possible to attach additionally WLAN cameras to ? if, which and which camera(s) would be supported? and how many? e.g. on 16: 8 POE and 8WLAN? thanks!