I am trying to connect a Reolink doorbell to a RLN8-410 NVR, N3MB01, Firmware v3.0.0.173_22041117. I have read another post on this but that solution didn't help me.

When I go throught the set-up process in the iOS app (as instructed) I can see the doorbell on the iOS app, but it is a stand alone device and not through the NVR. On the windows client for the NVR, I can see it greyed out but I can't connect to it.

Stepping slowly through set-up, I can see it connects to the NVR correctly up until I create an admin password in the app. It looks like the iOS app knows about the password, but the NVR doesn't. I factory reset the door bell and rebooted the NVR but this didn't help, it only unpaired the chime which won't pair again.



Regards
Roland

@joseph_1979 Thanks Joseph

@joseph_1979 Thanks Joseph

I am trying to connect a Reolink doorbell to a RLN8-410 NVR, N3MB01, Firmware v3.0.0.173_22041117. I have read another post on this but that solution didn't help me.

When I go throught the set-up process in the iOS app (as instructed) I can see the doorbell on the iOS app, but it is a stand alone device and not through the NVR. On the windows client for the NVR, I can see it greyed out but I can't connect to it.

Stepping slowly through set-up, I can see it connects to the NVR correctly up until I create an admin password in the app. It looks like the iOS app knows about the password, but the NVR doesn't. I factory reset the door bell and rebooted the NVR but this didn't help, it only unpaired the chime which won't pair again.



Regards
Roland

@rol_640066282610764 Following up on this I discovered that it connects correctly up until I create an admin password. It looks like the iOS app knows about the password, but the NVR doesn't.

@joseph_1979 @george-winston_462886334173375 - I have this problem as well. I have a RLN8-410 NVR, N3MB01, Firmware v3.0.0.173_22041117. I can see it on the iOS app but it is not through the NVR. On the windows client I can see it greyed out but I can't connect to it. At some point there must have been a connection as there is a few minutes of playback but nothing since. I factory reset the door bell and rebooted the NVR but this didn't help, it only unpaired the chime which won't pair again.

Regards
Roland