@user_901203979997352_901203979997352 I agree. A doorbell 'ring' event and motion events need to have the ability to have separate schedules for BOTH Home Hub notifications and push notifications. I also would like to have 'ring' notifications 24x7 with only motion events triggering in the evening hours.

The more people that add comments to this thread showing interest, the better the chances that Reolink will implement the change.

@user_715874138988770_715874138988770 I have had my own issues with support but never them not being responsive. Did you submit your ticket via their website?

Regardless, bullet camera or dome? Dome cameras have a seal that is easily damaged of not reassembled with care. Also, the cover retention cable can easily get caught in the seal during reassembly. I had one that kept fogging and upon examination saw that I pinched the cable in the seal. I cleared the pinch and have not had issues since. Do you know the IP rating of your cameras?

@mannyf_917625001046227 agreed. The lack of a simple click to paint is frustrating. The click-and-drag is not always feasible. As with all of these systems, they have their pros and cons. You just have to determine if Reolink has the features that are most important to you. I have plenty of friends with other brands and they each have their own challenges. Give it a chance.

Duo 2 capture of a doe calling for her friend (volume up). This time of year likely not looking for her fawn. My wife actually though that was me trying to talk to her through the camera hahaha. There is a landscape light splashing the side of our house which is causing the image wash on the right side.
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@pilotbum_610109044129914 many HA's are heavily dependent on cloud services and as a result, network issues such as latency could impact performance. For example, I can not use Reolink's Google Home integration as I experience on average 8 seconds of latency in video startup and live viewing through Google Home. In my head, something like multiple sensors in the camera base to monitor for motion in a 270-360 degree field might work better.

We use the iOS client from the App Store. My wife has it on her iPad Pro without issue. Yes, the app is default to portrait mode as is the iPad's default orientation. You must rotate to landscape for full screen. We have never had an issue with video quality (we set ours to HIGH) even over cellular.

Change is often times difficult with software especially if you have developed a routine. We came from Vivint so we find the Reolink app refreshing even with its quirks. I encourage you to give it a chance. Cheers.

@reolink-oskar I plan on adding one of these to supplement my doorbell camera at some point.

@user_917140252860649_917140252860649 the app does not stretch vertically, only horizontally. The letterbox view you have there for your Duo 3 is it.

In the app settings, enable Auto Live View if not already enabled. It is possible that Android is putting the app to sleep and when it wakes, it resets the view. Enabling Auto Live View will make the app open in the last Live View screen it was on.

@reolink-oskar a tazer. Only partially joking. I do not know how it is in other countries, but in the US, theft of delivery packages from one's porch is a common problem.

I have had the opportunity to test this model. Just some brief thoughts here and I am happy to answer any questions to the best of my ability.

1. Motion tracking with a camera that has to wake from standby mode sometimes does not trigger. In many cases, the object that triggers the PIR is already gone.
2. Still no 360-degree PIR.
3. When active, motion tracking seems to work best when followed object is no closer than 3-4 feet. If too close to the camera, it looses tracking and returns to Monitor Point.
4. Motion tracking is not smooth. I jumps/stops/jumps as the object moves.
5. 3W solar panel is inadequate. Perhaps my unit is faulty. I get no increase in charge percentage from the solar panel even though the connected icon is present.
6. Zero signal issues with the camera on the outside eve of my deck and the Home Hub Pro on the other side of the house. Full 5GHz bars. App and/or camera desperately need a Wi-Fi signal PERCENTAGE meter.
7. Video output is not a contiguous video. For any given motion event, the camera breaks up the video into random length segments. For one of the tests, the motion event was 1:58 and the event was broken into 7 video segments ranging from 8 seconds to 27 seconds each (video is below). I have not been able to determine what criteria it uses for breaking up video.

@alkesh_765386509455588 With my previous doorbell camera, they did not offer a wedge so I made one from wood, sealed it and painted it. Worked perfectly for years. A vertical wedge would be quick work with a miter saw and a piece of 2x6.

@denverbenve73 as far as I know, enabling Hybridge mode on the NVR should not have affected your ability to port forward to the NVR as long as your NVR still has the same private IP address 192.168.0.x and your Internet connection IP (public) address has not changed. If your public IP is a dynamic IP address, then you will need to see if your router/CPE supports Dynamic DNS (DDNS) as @joseph_1979 indicated. If it does not, you will need to manually monitor your public IP for changes.

Assuming nothing has changed, check to see if the HTTP/HTTPS access settings in the NVR has remained on. NOTE: You will not be able to access each camera directly via the web browser. Port forwarding does not allow multiple private devices to be forwarded on a single port. Thus, you must still access the cameras via the NVR. Remember that you still have the option of enabling UID and using the Reolink mobile client.

@flarad_910011091763400 you will get drastically more of these false triggers if the IR is on. As noted, you can also use AI detection to tweak sensitivity. In many cases, you will also need to disable alerts for general (non AI detected) motion.

@denverbenve73 if the NVR is in Hybridge mode, you can connect them to the NVR ports.

@joseph_1979 yep yep. I was just curious if there was password-less view only access. Your information paired with my testing confirmed that this is not the case. Thanks brother! Cheers.

@celina_867750978158811 @joseph_1979 yes, MX query resolves to root domain IP address. Full zone file query does show mail<dot> as an A record that resolves the same IP address. I have found over the years that using a FQDN versus root name only can often times solve issues. It doesn't hurt to try.

@denverbenve73 unfortunately, you will have to factory reset the cameras and follow these steps...

1) Remove all the cameras from the NVR settings.
2) Reset all the cameras.
3) Setup the cameras as stand alone (this will allow to to create your own camera passwords).
4) Add your cameras to Google Home.
5) Add your cameras to the NVR.

When you configure the cameras first in the NVR, the NVR sets a private password for each camera. That is why you can not add them to Google Home. By configuring the cameras a standalone first, YOU set the password.

@celina_867750978158811 your SMTP server address is incomplete. It is missing the host. Try using mail<dot>disroot<dot>org for the SMTP server address.

@joseph_1979 From an infrastructure perspective, I understand... the Reolink private LAN is not accessible thus no camera will be accessible. However, if connected via PoE switch, the IP address is reachable thus the camera is reachable. However, would the camera not be password protected from the HHP/DVR? Or is view-only not protected?

EDIT: I just realized that I have 1 camera that is not on my private VLAN. I am going to see if I can connect to it.

EDIT: I was unable to access the camera from web browser. I attempted to add the camera to a different app installation using its UID however it prompts me for a password. Of course we do not want people to attempt to hack our cameras, however the UID alone does not grant access to the camera feed.

@joseph_1979 So for clarity, camera + HHP/NVR on the Reolink private LAN switch, no access with UID. But if camera + HHP/NVR on home network switch, the camera can still be accessed with UID?