@user_901203979997352_901203979997352 I agree. A doorbell 'ring' event and motion events need to have the ability to have separate schedules for BOTH Home Hub notifications and push notifications. I also would like to have 'ring' notifications 24x7 with only motion events triggering in the evening hours.

The more people that add comments to this thread showing interest, the better the chances that Reolink will implement the change.

@user_715874138988770_715874138988770 I have had my own issues with support but never them not being responsive. Did you submit your ticket via their website?

Regardless, bullet camera or dome? Dome cameras have a seal that is easily damaged of not reassembled with care. Also, the cover retention cable can easily get caught in the seal during reassembly. I had one that kept fogging and upon examination saw that I pinched the cable in the seal. I cleared the pinch and have not had issues since. Do you know the IP rating of your cameras?

@mannyf_917625001046227 agreed. The lack of a simple click to paint is frustrating. The click-and-drag is not always feasible. As with all of these systems, they have their pros and cons. You just have to determine if Reolink has the features that are most important to you. I have plenty of friends with other brands and they each have their own challenges. Give it a chance.

Duo 2 capture of a doe calling for her friend (volume up). This time of year likely not looking for her fawn. My wife actually though that was me trying to talk to her through the camera hahaha. There is a landscape light splashing the side of our house which is causing the image wash on the right side.
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@pilotbum_610109044129914 many HA's are heavily dependent on cloud services and as a result, network issues such as latency could impact performance. For example, I can not use Reolink's Google Home integration as I experience on average 8 seconds of latency in video startup and live viewing through Google Home. In my head, something like multiple sensors in the camera base to monitor for motion in a 270-360 degree field might work better.

We use the iOS client from the App Store. My wife has it on her iPad Pro without issue. Yes, the app is default to portrait mode as is the iPad's default orientation. You must rotate to landscape for full screen. We have never had an issue with video quality (we set ours to HIGH) even over cellular.

Change is often times difficult with software especially if you have developed a routine. We came from Vivint so we find the Reolink app refreshing even with its quirks. I encourage you to give it a chance. Cheers.

@lemue_73398283825307 IP64 rating I would not invert the camera unless you can put a small canopy over it to reduce direct rain/snow. Just my opinion.

Any plans for portrait mode? I have a couple of narrow views that are begging for a portrait mode. Even if it is limited to dome cameras (like the RLC-843A) that are wall mounted, that would be a great feature. So far I have one wall mounted and succumb to rotating my head to view.

@user_917140252860649_917140252860649 the app does not stretch vertically, only horizontally. The letterbox view you have there for your Duo 3 is it.

In the app settings, enable Auto Live View if not already enabled. It is possible that Android is putting the app to sleep and when it wakes, it resets the view. Enabling Auto Live View will make the app open in the last Live View screen it was on.

@reolink-oskar I plan on adding one of these to supplement my doorbell camera at some point.

@texxmex_122542815056030 I would check for an firmware update first. If your firmware is current, it could simply be bad hardware.

I was browsing Amazon and stumbled across this. Looks like a viable add-on for an Argus PT install to help reduce direct water/snow contact.

I can not post a direct link, but you can visit Amazon and search for B0F1TMHHXJ

@joseph_1979 I have water/dust spots on both of mine and my Duo 2 Floodlight causes lens flare. I have some work to do on them this Spring.

@user_920496827494533_920496827494533 just some background info... Cameras must be first setup as standalone before they can be added to HA. If the cameras are connected to the NVR's PoE ports, the NVR must have HyBridge mode enabled. After they are connected to HA, you then can add them to the NVR. If you add a camera to the NVR first, you can not add it independently to HA. The behavior of only seeing the NVR after you have removed all the individual cameras from HA is normal.

Remove the "lost" devices from the NVR configuration. Factory reset the camera(s) and setup as standalone. Add to HA. Add to NVR.

@lemue_73398283825307 if you are going to mount the Duo 2 in the same manner that you indicated above, I might suggest that you also look into a cover for the Duo 2. The body will have an exposed mounting screw hole on top that can be utilized to attached a visor of sorts. I only suggest this as it will help keep rain/snow/glare off the lenses for improved visibility.

@user_709297619894472_709297619894472 if it were me, I would factory reset the camera and set it up again. If that doesn't work, I would unplug the other AP and see if the behavior persists. What you need to determine is if the camera or the AP is triggering the action.

@hodi_693059887173885 My porch gets direct sun in the afternoon so even with HDR, faces are dark. We have enough lighting out front that the camera stays in color mode all night so I can't really offer comment on the loss of video quality in the evening.

@mitchloveless5_314377601749240 Many of us shar ethe same sentiment. For those if us that have been around since the days of 4:3 CRT televisions, the letterbox effect is nothing new. The ideal solution would be for the app to detect the the wider aspect ratio and adjust for the correct resolution for monitoring. We continue to hope.

@lemue_73398283825307 IP64 rating I would not invert the camera unless you can put a small canopy over it to reduce direct rain/snow. Just my opinion.

@x-frank-x_676899762655279 it is likely M6 x 1 metric.