Posts made by Chopstix

@joseph_1979 From an infrastructure perspective, I understand... the Reolink private LAN is not accessible thus no camera will be accessible. However, if connected via PoE switch, the IP address is reachable thus the camera is reachable. However, would the camera not be password protected from the HHP/DVR? Or is view-only not protected?

EDIT: I just realized that I have 1 camera that is not on my private VLAN. I am going to see if I can connect to it.

EDIT: I was unable to access the camera from IP address. I attempted to add the camera to a different app installation using its UID however it prompts me for a password. Of course we do not want people to attempt to hack our cameras, however the UID alone does not grant access to the camera feed.

@joseph_1979 So for clarity, camera + HHP/NVR on the Reolink private LAN switch, no access with UID. But if camera + HHP/NVR on home network switch, the camera can still be accessed with UID?

@joseph_1979 Totally missed that! Thank you! Can a camera connected to HHP/NVR still be access via UID without account password?

@user_884734665736402_884734665736402 There should be no issues using the Reolink app to access your DVR/cameras that are behind a dynamic IP since remote access is via the Reolink cloud servers. If you are not planning on using the Reolink app, sure, it is a bit more complex to use a dynamic IP.

Too soon to laugh?

@user_933989755908283_933989755908283 When you are on your LAN, you communicate directly with the NVR. When you are away, you communicate with the Reolink cloud servers. Since you are experiencing intermittent connection issues on both 5G and remote Wi-Fi, it is possible that A) The LAN that your DVR is on is having router/Internet issues with the Reolink cloud servers -OR- B) The issue is larger and perhaps regionally you have poor connectivity to the Reolink Servers.

I would try rebooting your LAN router/Internet modem/CPE and see if the helps. If it does not, I would open a ticket with Reolink Support. Make sure that you give them as much detail as you can including steps you have taken (reboots, 5G, remote WiFi, etc).

@sunshine-web_933834616910061 Get two doorbells and two chimes. Each chime can have a different sound. Yes, you can have multiple doorbells in the same WiFi/LAN.

@gahoak_900061514571953 I am running the same version. Expand the device list of camera on the left side pane. Click the setting cog for the camera you wish to check firmware then click Info.

@joseph_1979 I am guessing that mine is beta camera as it seems like only the Reolink Trial participants have them.

@ilenia_932159192342750 I do not use the camera share feature however, if you are sharing it to your own phone, why not just install the app on your phone?

@zjga1951_57983139328235 DC power cable? I believe that they are 3.5mm x 1.35mm. Just check Amazon.

@user_933989755908283_933989755908283 how are your cellular data speeds? 4G? 5G? If possible, connect to a high-speed Wi-Fi network away from the DVR location. If it works fine, then it is a speed issue with your cellular service.

@joseph_1979 no, it is a battery/solar Argus PT Ultra with motion-tracking. Same one that @KimchiGUN has... we got them through the Reolink Trial program.

@joseph_1979 BIPC_NT2BNO28MPW4SD15V5 has the tracking but not sure on the battery,

@reolink-oskar I have the Argus PT Ultra Motion-Tracking version with FW 3.0.0.4486_24122645 and there is no pre-recording option.

Out of curiosity, does it work the same as it does on the Altas?... the camera does not go into standby?

@marius_ss_846431955587247 Here is a Reddit thread on the topic that may or may not help...
https://www.reddit.com/r/reolinkcam/comments/1en3t2v/ftp_recording_doesnt_work_450_unknown_error/

@user_924771673063632_924771673063632 open a support ticket and reference the specific firmware you are looking for and they will supply a download link. Think of this as patched firmware and not a global release. This is not uncommon in the software industry.

@gene-vigelis_483550958342399 you can sort on the iOS app. No option like this on the Android? Here you can hold and drag to rearrange.

@cancs We need more info...

1) Model of the NVR and cameras?
2) How are the cameras connected to the NVR?
3) Where are you seeing 2 IP's? Are the addresses 172.16.25.x?
4) Is the NVR plugged directly into your router?
5) Did you assign the DVR an IP address that's on the same subnet as your router and laptop?
6) What is your NVR address?

@user_628934015619111_628934015619111 If I am not mistaken, grab C:\Users\<user>\AppData\Roaming\reolink\