Posts made by Chopstix

@ecszone_625082211356785 if the downloads section does not have a firmware for your model, you will have to email support to see if they have a newer version. Make sure you include hardware version and current firmware.

@joseph_1979 no sir. 7x Bosch FLEXIDOME cameras only. All cameras are online and accessible via web browser. The NVR will only accept no more than 2x cameras using ONVIF. Does not matter which two. Is there a Reolink limitation?

I am setting up an RLN16-410, current firmware and it will not accept more than two ONVIF cameras. When I add a third camera, the first one is automatically removed.

The NVR is in HyBridge mode and I have all the ONVIF camera plugged in to the onboard PoE switch. I do not have an external PoE switch I can test with.

I have tried various ports on the NVR, no change. I have factory reset EVERYTHING, no change. It will simply not accept more than two ONVIF cameras.

Help?

@garygenest_377033554071702 not that I am aware of. I suggest opening a support ticket.

@elijah-pokrop Where exactly are you seeing the lag?... playback? monitoring? Can you confirm if the recording themselves have frame loss?

The RLN12W (on paper) should have enough bandwidth to record clean. Playback via the LAN port is another issue as @joseph_1979 mentioned it is only 100mb so if you are playing back multiple streams, it could be an issue.

@user_944897190998152_944897190998152 does your switch have PoE Watchdog which will reset the port if an error is detected? Not sure that it would even trigger, but it's one additional layer of error correction.

Make sure you have the most recent firmware and then I would try a factory reset.

EDIT: I just noticed you stated 3x cameras. All 3 having issues? If so, might be link related... stable enough for alerts but not enough for video transmission.

@user_606533192306788_606533192306788 which model camera?

@lafunamor ahhhh. Let's hope they add that soon. Thanks for the clarity.

@lafunamor This is in the Reolink app. "The Eagles Nest" is my Home Hub Pro. I select it and then I have the option for event history. I can only assume that the NVR works the same way if you have the NVR setup in the app.

@joseph_1979 likely has to do with the same reason that the Ethernet ports on their devices are only 100-Base-T... they ascertain that they do not need the bandwidth.

@lafunamor If you have the NVR in your Reolink app, you should be able to click on the NVR and then find Event History.

@lafunamor I will add that VPN capability DOES add a bit over overhead as the connection is encrypted.

@user_947380090224807_947380090224807 the issue that you will run into is that IP addresses may change over a period time. As someone with over 25 years in IT, I can advise you that I do not recommend outgoing whitelists based on IP addresses unless they are from a readily available list that you can regularly reference for updates.

I do not have a comprehensive list. Perhaps sometone else will chime in. I will recommend however that you outbound whitelist your mobile device's MAC address thus eliminating the need to maintain the host/IP whitelist.

@joseph_1979 same here. No issues with Time Zone with the HHP. I do however, have issue with time format. I have it set to 12-hr time in the HHP yet often times it will display 24-time during playback.

@kiwi-racer_822219571581076 I use the Home Hub Pro and in the app I can click on Event History and then I can click on each one to view the captured video. I can only assume that the NVR would behave the same way.

@texxmex_122542815056030 I would check for an firmware update first. If your firmware is current, it could simply be bad hardware.

I was browsing Amazon and stumbled across this. Looks like a viable add-on for an Argus PT install to help reduce direct water/snow contact.

I can not post a direct link, but you can visit Amazon and search for B0F1TMHHXJ

@joseph_1979 I have water/dust spots on both of mine and my Duo 2 Floodlight causes lens flare. I have some work to do on them this Spring.

@user_920496827494533_920496827494533 just some background info... Cameras must be first setup as standalone before they can be added to HA. If the cameras are connected to the NVR's PoE ports, the NVR must have HyBridge mode enabled. After they are connected to HA, you then can add them to the NVR. If you add a camera to the NVR first, you can not add it independently to HA. The behavior of only seeing the NVR after you have removed all the individual cameras from HA is normal.

Remove the "lost" devices from the NVR configuration. Factory reset the camera(s) and setup as standalone. Add to HA. Add to NVR.

@lemue_73398283825307 if you are going to mount the Duo 2 in the same manner that you indicated above, I might suggest that you also look into a cover for the Duo 2. The body will have an exposed mounting screw hole on top that can be utilized to attached a visor of sorts. I only suggest this as it will help keep rain/snow/glare off the lenses for improved visibility.