@Reolink-Fiona - as others below have stated, I have the Trackmix POE cameras and despite having the latest versions of the Android app, Windows client, and NVR firmware, I am unable to view the dual lens recordings from either the Android app or the Windows client. I am also unable to view the live dual lens view in the Android app. And am unable to view the live dual lens view from the Windows client when I select the NVR (I have the 36-channel unit N5MB01 running firmware V3.0.0.211_22102136).
Despite this announcement having been made 7 months ago, it appears that these features are not in fact properly launched. How do we get this working? I have 8 Trackmix POE cams and the NVR that I will have to return if I cannot use the primary feature these cameras were to offer: dual-lens wide angle and auto zoomed tracking.
Thanks,
Brian

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Latest posts made by user_643544654475341
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RE: TrackMix Feature Explanation: Dual View, Dual Lens, and Dual tracking