Thanks for the update, some useful features.

What would be really useful is if the PZT function 'zoom' and 'focus' had a bar on it, so you know how far you are e.g. zoomed in or out. Initially, I sometimes wonder when using this if I have reached maximum or not





Something like this....



Tazzy

I think that's quite unfair on Reolink. Failures happen, and it could even have been a poor batch....but again, these things happen.

What happens next is the level of customer service you get, and it would appear from your own words (and Reolink's) that there is a solution. The world is experiencing mass delays across all sectors of industry for various reasons. I don't think a 10-15 day wait is unacceptable.

I have no affiliation with Reolink.

Tazzy

The "ReoTrail" or "ReoTrail Cam"

@reolink-lorenz No probably not, but I didn't know if you had been working on this previously. In a previous life I commissioned comms systems, some of which took up to 2 years before being released, so I appreciate things can take time.

@tucker3738_367076416745686 that's what I said

@reolink-fiona no

@reolink-fiona Hi, It is the RLC-410WS. It had been removed and re-added yesterday.

The support guide says it is applicable to all models

Tazzy

So, until now, I have not really needed push notifications.... but things have changed.

I have it all set up, and it all works! The only problem is...the most annoying sound going.... and I can't change it.

I am running an iPhone 12 on 15.3.1, using Reolink app 4.29.2.1

I have googled a million permutations of "iPhone Reolink push notifications", and there appears to be a fair few threads on it, including from Reolink, who suggest going into the app menu>settings>message sound settings..... but the last bit doesn't exist!

This guide, which says it applies to all cameras (updated 5 days ago) shows the phone layout.... which mine does not look like
https://support.reolink.com/hc/en-us/articles/900000624666-How-to-Enable-and-Change-the-Sound-of-Push-on-iOS-Phone


Is there any way to change the notification sound? Notification sounds on my iPhone 12 are app based/changed (except Reolink)

This is my version of the layout compared to Reolink's:




Thanks

Tazzy

@reolink-fiona you seem to have left my name out of the list. Would you like me to resend my details?

@tucker3738_367076416745686 that's what I said

@schonuf 

Ah gotcha... Never thought of that, but sounds like a useful function, So in a sense, individually controlled detection zones

@brian-r-schober_492005980741811

When you mention detection zones, do you mean - Alarm settings>detection zones in the menu? If you go into that menu, you can draw as you want and it will show as grey (although they are technically - non detection zones)

like this below (sorry, had to blur my 'view' out, but it shows the grey I have drawn 'non detections' for

Thanks for the update, some useful features.

What would be really useful is if the PZT function 'zoom' and 'focus' had a bar on it, so you know how far you are e.g. zoomed in or out. Initially, I sometimes wonder when using this if I have reached maximum or not





Something like this....



Tazzy

The "ReoTrail" or "ReoTrail Cam"

.... a doorbell that chimes