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TrackMix New Firmware Update: Auto-Tracking Range & Tracking Schedule
New NVR Firmware is on Download Center Now!
RLC-823A & RLC-523WA Tracking Beta 4.0 Firmware: Added Auto-tracking Horizontal Range & Schedule
Thanks for the update, some useful features.What would be really useful is if the PZT function 'zoom' and 'focus' had a bar on it, so you know how far you are e.g. zoomed in or out. Initially, I sometimes wonder when using this if I have reached maximum or notSomething like this....Tazzy
I think that's quite unfair on Reolink. Failures happen, and it could even have been a poor batch....but again, these things happen.What happens next is the level of customer service you get, and it would appear from your own words (and Reolink's) that there is a solution. The world is experiencing mass delays across all sectors of industry for various reasons. I don't think a 10-15 day wait is unacceptable. I have no affiliation with Reolink. Tazzy
The "ReoTrail" or "ReoTrail Cam"
@reolink-lorenz No probably not, but I didn't know if you had been working on this previously. In a previous life I commissioned comms systems, some of which took up to 2 years before being released, so I appreciate things can take time.
@tucker3738_367076416745686 that's what I said
@reolink-fiona Hi, It is the RLC-410WS. It had been removed and re-added yesterday.The support guide says it is applicable to all modelsTazzy
So, until now, I have not really needed push notifications.... but things have changed.I have it all set up, and it all works! The only problem is...the most annoying sound going.... and I can't change it.I am running an iPhone 12 on 15.3.1, using Reolink app 22.214.171.124I have googled a million permutations of "iPhone Reolink push notifications", and there appears to be a fair few threads on it, including from Reolink, who suggest going into the app menu>settings>message sound settings..... but the last bit doesn't exist! This guide, which says it applies to all cameras (updated 5 days ago) shows the phone layout.... which mine does not look likehttps://support.reolink.com/hc/en-us/articles/900000624666-How-to-Enable-and-Change-the-Sound-of-Push-on-iOS-PhoneIs there any way to change the notification sound? Notification sounds on my iPhone 12 are app based/changed (except Reolink)This is my version of the layout compared to Reolink's:Thanks Tazzy
@reolink-fiona you seem to have left my name out of the list. Would you like me to resend my details?
@schonuf Ah gotcha... Never thought of that, but sounds like a useful function, So in a sense, individually controlled detection zones
@brian-r-schober_492005980741811 When you mention detection zones, do you mean - Alarm settings>detection zones in the menu? If you go into that menu, you can draw as you want and it will show as grey (although they are technically - non detection zones)like this below (sorry, had to blur my 'view' out, but it shows the grey I have drawn 'non detections' for
.... a doorbell that chimes
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