@alxr101_252113777299683

Problem was a faulty patch cable to the camera, causing an intermittent camera reset.

No issues since replacing the cable (that appeared to have damage from being kinked/squashed.

Minor modification (should come from factory like this!).

The plastic adjustable mount has provision for neatly fitting the ethernet plug but not the 12V power cable.

Especially relevant for the non-POE Duo/Duo 2 wifi that does not need the ethernet port except for diags and initial setup.

Leaving these connections more exposed is asking for trouble from pesky c**katoos (Australia) that just love to eat external cabling and dangling bits.

Current mount marking where hole needed.



Modified, showing BOTH cables can now neatly pa*s through.




EXTERNAL side. I'd also put some sealant around both sides.

Still room for the bottom metal mounting bracket.

@alxr101_252113777299683

Problem was a faulty patch cable to the camera, causing an intermittent camera reset.

No issues since replacing the cable (that appeared to have damage from being kinked/squashed.

Minor modification (should come from factory like this!).

The plastic adjustable mount has provision for neatly fitting the ethernet plug but not the 12V power cable.

Especially relevant for the non-POE Duo/Duo 2 wifi that does not need the ethernet port except for diags and initial setup.

Leaving these connections more exposed is asking for trouble from pesky c**katoos (Australia) that just love to eat external cabling and dangling bits.

Current mount marking where hole needed.



Modified, showing BOTH cables can now neatly pa*s through.




EXTERNAL side. I'd also put some sealant around both sides.

Still room for the bottom metal mounting bracket.

Have a v2 hardware and it's doing the same (resetting every few hours). Applied latest firmware (contacted Support as it's not listed on website for V2 hardware)

RLC-510A - the V2 hardware firmware is not listed. Had to contact Support who provided the firmware.