Posts made by António Rosa_64256460041

@joseph_1979

This is the capacity of the energy input.
But from the 5v 1a d reference, I can't find the equipment that is compatible without more information.
I need to know the size of the connector that is compatible.

Hello!
I need help buying a power transformer for my Reolink E1 camera.
Can you tell me what size the corrector is, so I can choose the right model?
Thank you.

Hello!
I have an IP Camera RLC-420-5MP, firmware: IPC_51516M5M
v3.0.0.136_20121101, which keeps deleting the administrator password.
It's like it's deleting the login every day.
Can anyone tell me how to solve this?

Hello.
After I have upgraded the Reolink Client to version 8.3.1, the RLC-420 5MP camera's live video automatically turns off after a few minutes.
It stays off.
I have 3 cameras (410 and 410S) that are turned on in the application, and from time to time, they also turn off after minutes.

How can I share, at a public level, the images of my surveillance camera that is pointing to a rural area?

Hello again.
I did a few more tests and I notice that every time the camera is reset, the settings go back to the factory settings.

Hi.
Recently I have seen the RLC-410 camera settings (IPC_3816M), which seems to restart itself to factory settings. Therefore, network port settings and user accounts are deleted.
Does anyone know why this?

Hello.
I need your help because I can't connect those two cameras to the FTP server on the computer.
I followed the Reolink tutorial (https://support.reolink.com/hc/en-us/articles/360003575993-Set-up-FTP-on-Windows-Client).
The FTP Server is online and I can access it through the FileZilla client.
When I try to register the camera, the FTP server always gives the FTP Login Failed error.
On FTP Server, I put the IP (192.168.1.xx) of my computer where Cerberus is installed.
I created a reolink account in Cerberus, which I can access through FileZilla, but when registering on the camera, always gives that error (FTP Login Failed).
I have seen this site (https://support.reolink.com/hc/en-us/articles/360013262414-Troubleshooting-FTP-stop-working-), but I am not getting over the issue.

To delete the topic

Hello.
I have two PoE cameras (RLC-410 and RLC-420).
Is it possible, through the Web Browser, to have two cameras viewed at the same time?
I ask the question, because when I type xxx.ddns.net, only one camera appears.

Hello.
I have an RLC-410 with firmware v2.0.0.1288_18020701.
I am not able to connect the 410 in the cloud through the App (android) and the web.

Yes, Yes, my email is m0nam3 (a) gmail.com

After updating the firmware and reinstalling the camera in the app, the problem remains.
I also reinstalled the app on my phone (android 6.0.1)

Hi.
I have RLC-410.
I am not able to connect in the reolink app with the 3G / 4G mobile network.
My camera has firmware V2.0.0889_17083001.
Should I update with firmware of your site that is 1288_18020701 to solve my problem?

is already working.
I've been adding the UDP port

It was this tutorial that was to set up the equipment that still appears that error in the topic above.

Hello,
I followed the tutorial, https://reolink.com/ip-camera-port-forwarding/, to configure the access of the equipment through another computer through external access through chrome / internet explorer / edge.
after logging in to 3 referenced programs, the image does not appear.
It stays as it is in the annex.
I appreciate your help and I apologize for my English.
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