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Bill

@Bill_39993718718631

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Unable to update firmware on RLC-420

I have tried to update the firmware via the web page and via the Windows client software. When I download the firmware update I have the PAK file, but the software is looking for a *.IPC_51316M file. It will not take the PAK file even if I rename it to the extension the software is looking for.

I am currently on:
Firmware v2.0.0.126_18052201
CFG Version v2.0.0.0
HW version IPC_51316M
Model RLC-420

Thanks!

posted in Discussion About Products

Bill_39993718718631