@reolink-fiona I'll try again asap, I didn't see that window in my client last time. Looking at the tutorial seems obvious I missed the ip, because I tried 192.168.1.x and 192.168.0.x

@inge_241341868548265 : I tried different IPs but without knowing the fallback IP of the camera I cannot setup the interface right.

@reolink-fiona Thanks for the information but you mention a router when I asked for a configuration without it. Does it works in a network without a DHCP, for example if I connect the pc directly to the uplink port of the poe switch? Ofc the camera is powered and connected to the poe switch.

Usually ethernet devices have a fallback address they use when they're connected to a network without dhcp. This must be documented to allow the user to setup pc's interface to communicate in the subnet.

I tried many times with different interface setup, but without a router in the net the software cannot "show" the plugged camera.
When I went to a different location and I connected a router with internet access to the network (as you described before), all worked. This lack worries me because I could use the camera in a location without internet and to have a device unreachable is not a good start and I want to deepen how to use it without internet access.

Thanks

I bought 2 RCL-520A and I have already lost hours to setup the device without any result. I downloaded app for mobile and for pc, and it's not working.

I read all the documentation provided with the camera, without any relevant information regarding the setup when the client is not working.

I'm very frustrated because I wasted money trusting a low quality company, with a not working software and without any documentation.

I directly connect to the camera with a cable, with a Tenda TEG1105P-4-63W. The router seems to power the device since the camera become warm.
My pc, connected in the switch can't recognize the device with Reolink software.

No IP are a*signed to my PC by a DHCP, and there are no informations regarding camera fallback ips and how to make it works.
I tried 192.168.1.x ,192.168.0.x , without success.

Can someone gives me this informations or how to setup the camera in a network without internet access?
I also tried to copy the UUID in the software, but without results.

GJ reolink