@reolink-fiona Just sent this screenshot of the message to the support request
hope its clear enough

Posts made by dabunz_216153308475535
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RE: NVR New Firmware: Doorbell Button Sound and More
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RE: NVR New Firmware: Doorbell Button Sound and More
Hi, After updating the NVR I get "login timeout" on the old client (V7.2.2.33) any idea why this is, and how to solve it?
The new client works ...