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Have acquired a Windows 10 tablet. Have installed the latest Client S/W (1.2.40). When I run the client I am unable to control the size of the display. The client opens larger than my screen and a not able to resize it????
Is the power cable (see attachment) available for purchase?Cable.png
I have configured the motion detect option to only select the lower center portion of the screen (see attached).E-mails are being triggered when any motion is detected anywhere on the screen as though I had selected "Full Screen".Any ideas why???MotionDetect.png
The model # for my cams is 410.The problem client software is version "Windows v220.127.116.11".I understand this has been fixed in version "Windows v18.104.22.168"?
Unable to delete it as it does not appear in the device list.Also if I delete a cam and try to replace it with another cam and use the same name I get the same message
Hay Larry... I fixed my problem with the cams. All I did was install version "v22.214.171.124" and all is working again.The firm wear does not seem to be the problem.I can send it to you if you did not save a copy??? Will need an address to send it to though...
After new Firmware and Client install I am no longer able to change configuration options.Unable to click on boxes to place a check and all options are greyed out including the OK b**tons???undefined
Am trying to reinstall a camera (using the client S/W) that I removed two days ago.When I do I get a message "Device Existed" and am unable to install it.How do I get past the message and reinstall an "existing" camera????undefined
Have installed the latest firmware to all my cameras.The listed version is "Firmware Display Version: 1169_16070800".When I verify the install it displays "Version: 1168_16070800"?
I am trying to "add a device" (actually replace an old camera) but the client S/W gives me an error "device existed" (attached).How do I get rid of this error???undefined
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