Posts made by Dick_5625631838

Have acquired a Windows 10 tablet. Have installed the latest Client S/W (1.2.40). When I run the client I am unable to control the size of the display. The client opens larger than my screen and a not able to resize it????

Is the power cable (see attachment) available for purchase?
Cable.png

I have configured the motion detect option to only select the lower center portion of the screen (see attached).
E-mails are being triggered when any motion is detected anywhere on the screen as though I had selected "Full Screen".
Any ideas why???


MotionDetect.png

The model # for my cams is 410.
The problem client software is version "Windows v7.1.2.35".
I understand this has been fixed in version "Windows v7.1.2.36"?

Unable to delete it as it does not appear in the device list.
Also if I delete a cam and try to replace it with another cam and use the same name I get the same message

Hay Larry... I fixed my problem with the cams. All I did was install version "v7.1.2.28" and all is working again.
The firm wear does not seem to be the problem.
I can send it to you if you did not save a copy??? Will need an address to send it to though...

After new Firmware and Client install I am no longer able to change configuration options.
Unable to click on boxes to place a check and all options are greyed out including the OK buttons???
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Am trying to reinstall a camera (using the client S/W) that I removed two days ago.
When I do I get a message "Device Existed" and am unable to install it.
How do I get past the message and reinstall an "existing" camera????
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Have installed the latest firmware to all my cameras.
The listed version is "Firmware Display Version: 1169_16070800".
When I verify the install it displays "Version: 1168_16070800"?

I am trying to "add a device" (actually replace an old camera) but the client S/W gives me an error "device existed" (attached).
How do I get rid of this error???
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Have checked all... still no link light. Power injector is attached...

Sounds great.... Can't wait for the new version.

The way that I do a test recording is to click on the Record icon in the upper right corner of the camera screen (see attached). When I stop the recording, I find the created file and have to change the extension to .avi in order to play it. When I do all I get is the video but no sound???
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I have had to replace 1 of my cameras. I want to name the new Cam the same as the one which is no longer on my network. when trying to "add device" and I type in the desired name (same as old camera) client says exists...
Where is the log or file that keeps track of camera names. I need to delete the old name so I can install the new Cam......

OK... Have sound working but when I do a recording it does not record the sound.
Is it capable of this function?
Also is there a way to reduce/eliminate the noise generated by the wind???

One of my RCL-410 cameras has stopped working??? No longer get a link light. Have tested hooking directly to Poe router, still no link light??

The RLC-210W camera is not available from Reolink site???

Do any of the Reolink cameras have built in sound pickups (microphone) that will provide audio as well as video?

A friend is moving and has offered to me his IP cameras. They are Hosafe model 1MB1W.
Will I be able to view them with your client software on my PC and my iPad?

Sent the photo...