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Topics created by FongJeng Kum_34673838378

5MP camera 4:3 aspect ratio

Hi, I recently purchased RLC-410 5MP and I noticed it's in an aspect ratio of 4:3. Can I know if this can be made into a 16:9 aspect ratio? Thanks.
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Discussion About Products | | FongJeng Kum_34673838378

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Dark theme for the mobile app

Hi, I would love to see the Reolink App to have the option to turn on "Dark Theme" mode in the future.
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Reolink Client & APP | | FongJeng Kum_34673838378

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Latest Reolink App can now stream in Clear smoothly!

The latest update of the Reolink app v4.8.1.1 allows me to stream in Clear mode without the previous 2 seconds gap! Am I seeing something or is this TRUE?
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Reolink Client & APP | | FongJeng Kum_34673838378

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Auto hide the 3 blue dots after some time

Hi, I would like to suggest to have the 3 blue dots at the middle top to auto hide after certain number of seconds so that it does not obstructs my live video feed. Cheers.
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Reolink Client & APP | | FongJeng Kum_34673838378

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CGI API for Disabling FTP Recording

Hi, Is there a CGI API that I can use to disable/enable FTP recording as shown in the attached screenshot. I need to set this in my Linux Script. Thanks. ftp.png
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Reolink Client & APP | | FongJeng Kum_34673838378

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FTP recording contains JPG thumbnails...how do I remove that?

Hi, I am using FTP constant recording to my PC. And I notice one thing, it stores thumbnails along with the MP4. Is there a setting somewhere that I can turn off saving the JPG thumbnails to FTP server? If there is no setting for that, then I would like to suggest to add this feature. Thanks.
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Reolink Client & APP | | FongJeng Kum_34673838378

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Adding Guest user is still giving Administrator rights

Hi, I am running the latest firmware and noticed that there is the bug in Adding User session. I have created a Guest user and set it to be only Guest permission, but after Saving it, it still show as Administrator permission. Please help to rectify this. Thanks. Selection_068.jpg Selection_067.j
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Discussion About Products | | FongJeng Kum_34673838378

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Reolink App for Android 4.5.1.0 bug report

Hi, I have updated my Reolink App for Android to the latest version v4.5.1.0 and I found a glitch in this release: - When I switch from potrait mode to landscape mode, the PTZ icon is showing on IPC that have no PTZ feature, when I press that PTZ icon, it goes away for non-PTZ IPC. New feature in
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Reolink Client & APP | | FongJeng Kum_34673838378

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Feature Request: Allow different MD Zones notification

Hi, I would like to suggest to have a feature to allow setting up the Motion Detection Zones Alert Notification. For example, For Zone 1, I would only like to record Motion Detection to the SDCard; and for Zone 2, I would like to record Motion Detection to FTP Server and Zone 3 to ONLY send E-Mail
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Reolink Client & APP | | FongJeng Kum_34673838378

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Re-order camera view in the Android App

Hi, How do I re-order the camera view in the app?
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Reolink Client & APP | | FongJeng Kum_34673838378

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REOLINK RLC-423S

Hi REOLINK, Can I ask if there is a plan to make this model RLC-423S to have a dark tinted dome casing to hide the lens? This is useful to prevent outsiders to see the camera rotating.
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Discussion About Products | | FongJeng Kum_34673838378

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h.265 support

Hi, Can I know when will h.265 support in the firmware? Or does this need to have hardware to support as well?
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Discussion About Products | | FongJeng Kum_34673838378

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Anti-Flicker option

Hi, Until today, I still not sure the use of this feature "Anti-Flicker" on the software. Can you explain to me in what situations is this useful to set? Thank You. Selection_015.bmp
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Reolink Client & APP | | FongJeng Kum_34673838378

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Unable to Preview LIVE from tethering from my mobile data plan to my laptop

Hi, I'm not sure if anyone have use this approach as I do: Basically, I have mobile data plan from my mobile telco company that allows for tethering. So, I am tethering from my laptop to access to my REOLINK camera IP address using DDNS from outside of my home. The problem is, I can't view the live
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Discussion About Products | | FongJeng Kum_34673838378

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My RLC-420 is maxing out CPU at 100% all the time

Hi, I just received my new RLC-420 and it's running the latest firmware v2.0.0.889_17083000, but I am getting the CPU performance which is constantly at 100%. Why is that? Selection_014.jpg
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Discussion About Products | | FongJeng Kum_34673838378

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H.265 codec support

Hi, Can RLC-410 and RLC-410S IPC support H.265 codec in the next firmware?
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Reolink Client & APP | | FongJeng Kum_34673838378

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RTMP secure?

Hi, I am using VLC player on my PC to access to RTMP stream of my IPC. Can I find out from you, is this secure? Cuz the URI that I use is of following: rtmp://ipcaddr/bcs/channel0_ext.bcs?channel=0&stream=2&user=admin&password=plainpassword Is the "password" field able to be seen if someone uses
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Discussion About Products | | FongJeng Kum_34673838378

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Alarm Input Channel No are both the same for my RLC-410 reported in E-mail

Hi, I noticed that both my camera are reported with the same Input Channel No. Selection_024.png Selection_025.png
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Reolink Client & APP | | FongJeng Kum_34673838378

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How to access RTMP for my second IPC from the internet?

Hi, I have set port forwarding of the following ports for my 1st IPC: Media: 9000 RTSP: 554 RTMP: 1935 HTTP: 80 I am able to access video streaming for my 1st IPC, however, I am not able to do that for my 2nd IPC with the following port forward: Media: 9001 RTSP: 555 RTMP:1936 HTTP: 81 Please he
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Discussion About Products | | FongJeng Kum_34673838378

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Suggestion: Allow to set the font size of the timestamp and label

Hi, I would like to suggest to have a feature to allow changing the font size of the timestamp and label in the next firmware/app update. Keep up the good work guys! Thank You.
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Wishlist | | FongJeng Kum_34673838378

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