@reolink-fiona submitted the request. I am not able to find a place to amend it, but I also saw the following Event Log entry that comes up as a warning:
Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 4/22/2022 12:17:09 PM
Event ID: 10016
Task Category: None
Level: Warning
Keywords: Classic
User: MSI\igal
Computer: MSI
Description:
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
to the user MSI\igal SID (S-1-5-21-829591777-1715423225-1364484500-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
Event Xml:
<Event xmlns="XXX">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="0">10016</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2022-04-22T16:17:09.0790137Z" />
<EventRecordID>15202</EventRecordID>
<Correlation ActivityID="{35f3ac7d-6b0c-401e-8523-e0832bd802a7}" />
<Execution ProcessID="1400" ThreadID="13652" />
<Channel>System</Channel>
<Computer>MSI</Computer>
<Security UserID="S-1-5-21-829591777-1715423225-1364484500-1001" />
</System>
<EventData>
<Data Name="param1">application-specific</Data>
<Data Name="param2">Local</Data>
<Data Name="param3">Activation</Data>
<Data Name="param4">{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}</Data>
<Data Name="param5">{15C20B67-12E7-4BB6-92BB-7AFF07997402}</Data>
<Data Name="param6">MSI</Data>
<Data Name="param7">igal</Data>
<Data Name="param8">S-1-5-21-829591777-1715423225-1364484500-1001</Data>
<Data Name="param9">LocalHost (Using LRPC)</Data>
<Data Name="param10">Unavailable</Data>
<Data Name="param11">Unavailable</Data>
</EventData>
</Event>
Are you able to get this to the right places? Also the first image is what the app shows when I am first connected, but as soon as the Live View starts, everything turns black as in the second image
.

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Also having the same problem with v8.7.1. Anyone figured out what to do?