Posts made by Jeff Jeffy_306032378196138

Of course we love/need that function

My house is not moving, nor the camera eheh

Thank you for providing the link for previous firmware, I reinstalled it.

@Caroline... Sorry @Cynthia.

lol
So yeah, MAYBE in september or later... for a basic function. I mean, I'm pretty sure every clients are in LOVE on how Reolink feels one month or another.. Hey guys, let's remove a basic function on the E series.

I don't have time to see how reolink feels about removing or adding back a function like this.

WORST, you are pointing out that Reolink can decide one day or another which function is still fine and which one is... not... I bought that specific camera for that specific purpose, and now it's worthless... But I'm glad, hey, wait 1 month or maybe more, we will, MAYBE, put back the function...

At least, you should left the old firmware available PLUS, MENTION the functionnality people will lose if they upgrade their firmware. What a weird way of doing things at reolink.

I am now forced to use the ptz selector, which is HORRIBLE by the way... Already shopping for another brand!

Hey all,

Anyone can send me the old firmware file of v2.x of the E1 Pro ?

They remove the preset function in the v3, (sorry reolink but you just stabbed all yours clients doing so, even lying about it, "decided" by the hardware... LOL yeah right... Was working on the v2 and now... gone...)

Thank you!

Hey, Reolink team,

WHERE IS THE PRESET (PTZ) of the e1 pro ??????

I had to upgrade firmware because I was having wifi drop when using the ptz... and now I saw within 100ms that preset were... GONE? Made a quick search
https://support.reolink.com/hc/en-us/articles/360038730593-Do-Reolink-PT-PTZ-Cameras-Support-Preset-Cruise-Motion-Tracking-

You state it's DECIDED by HARDWARE??? Why are you lying??? It's a BASIC/mandatory function for any camera that was AVAILABLE and fully functionnal before upgrading the firmware...

I so hate companies when they do that kind of crap... Updating a firmware and removing basic function to get us to buy new products...

@Caroline

WHY did you remove preset settings while upgrading the firmware???? e1 pro was able to save preset... Now GONE.

You even modified the website
stating... and I LAUGH really hard

https://support.reolink.com/hc/en-us/articles/360038730593-Do-Reolink-PT-PTZ-Cameras-Support-Preset-Cruise-Motion-Tracking-

That ONLY c1 supports this....

YOU EVEN GO FURTHER, saying it's decided by HARDWARE.

Damn, why are you bullshitting people?!?!?!? Even an old crappy dlink from 2010 does that.. Preset IS A BASIC function of a camera. I have been using this for 6 months, having issue with the camera, upgrade then I loose my preset capability????

I feel like Ron Jeremy just went behind my back...

I WILL NEVER buy Reolink product again, my sister just bought few of them and I'll ask her to return that crap where it belongs.

Sorry but it's a stupid move to do on your client's back! With even more stupid justification... decided by hardware... LOL yeah, sure!