@kees-schouten_520844064690363

I always hold it for 10 sec.

@gaël-vanhuynegem_409453155840166

I just checked my UID code but I am glad it didn’t end on your info you gave me lol

@gaël-vanhuynegem_409453155840166

I just checked my UID code but I am glad it didn’t end on your info you gave me lol

@gaël-vanhuynegem_409453155840166

well I also wrote a email to support with also audio/video recording of my issue.
i find this very strange.

but on the other hand I still have warranty

@email_525317533946102

i did swap the cables with the one that didn’t humm.
and that didn’t do the trick.
what I can try is plug the power adapter of the switch into a different power outlet and see if that helps?

@email_525317533946102

the camera’s it self are not Near any power lines only get their power by POE.
that’s why I find it so strange because I have also checked if the Ethernet switch is the problem.
but one camera is not having this problem and the other one is just a few inches away and that one has this problem and the second one who has this problem to is positioned on the roof.

i also did the check with disconnecting one camera after the other to see if that solves the problem but it didn’t.

maybe I need to shield the switch with a ground wire?
but then the next thought pops up is why the one that doesn’t have the problem is also connected to the same switch

@kees-schouten_520844064690363

I always hold it for 10 sec.

Hello all,

I am new here and I have some issues / challenges that I can't figure out.
I have bought 3 x RLC-810A POE camera's.
Installation was easy but when I turned them on and configured them the challenges came up.

Two of the Three camera's have a humming sound during live feed and also on the recordings.
I have tried a few things like Factory resetting them and also installed the latest Client software on my iMac version 873 and have the latest client software on my iPhone version 4.30.0.8
Checked also if the Camera's have the latest firmware and that they do.

This didn't to the trick and also send the recordings to the Reolink helpdesk.

Maybe you all here could also have a idea what it could be.