I have 2 Argus 2 cameras. The problem with both of them is that they don't start recording until 2 or 3 seconds (and sometimes more!) after the motion has started. PIR for both is set to "HIGH SENSITIVITY".

For example, when I view footage of a car passing by the gate, the car is almost already out of view before the recording even starts. I thought this might just be a Cloud issue, but it's the same with the camera footage. I can't find any settings that can fix this.

Any suggestions?

Thank you Cynthia, I've sent the email.

Gilson,

Haha, yes, wrong post! I'm requesting support from Reolink as to why my cameras don't start recording for 2 or 3 seconds until after motion is detected.

Jim

Thank you gbeckman,

But I'm not sure what you are asking. I know what FTP is and can transfer files that way, but I would have no idea how to get an Argus 2 to transfer a file automatically upon recording. And how would an FTP file transfer help the recording improve?

Please let me know what you are asking.

Sincerely,

Jim

I have 2 Argus 2 cameras. The problem with both of them is that they don't start recording until 2 or 3 seconds (and sometimes more!) after the motion has started. PIR for both is set to "HIGH SENSITIVITY".

For example, when I view footage of a car passing by the gate, the car is almost already out of view before the recording even starts. I thought this might just be a Cloud issue, but it's the same with the camera footage. I can't find any settings that can fix this.

Any suggestions?