Posts made by JimS_81745218543787

Thank you Cynthia, I've sent the email.

Gilson,

Haha, yes, wrong post! I'm requesting support from Reolink as to why my cameras don't start recording for 2 or 3 seconds until after motion is detected.

Jim

Thank you gbeckman,

But I'm not sure what you are asking. I know what FTP is and can transfer files that way, but I would have no idea how to get an Argus 2 to transfer a file automatically upon recording. And how would an FTP file transfer help the recording improve?

Please let me know what you are asking.

Sincerely,

Jim

I have 2 Argus 2 cameras. The problem with both of them is that they don't start recording until 2 or 3 seconds (and sometimes more!) after the motion has started. PIR for both is set to "HIGH SENSITIVITY".

For example, when I view footage of a car passing by the gate, the car is almost already out of view before the recording even starts. I thought this might just be a Cloud issue, but it's the same with the camera footage. I can't find any settings that can fix this.

Any suggestions?