@joseph_1979 I just had the e1 pro with the latest hw and fw. The audio was not good at all.

@joseph_1979 Really shocking that they come out with newer... yet they get worse. Everyone that has them for sale has no idea what HW version they have... so the duo 2 has good audio? That may be the path I choose

I had 2 older E1 Outdoor HW Version IPC 523SD8. They worked perfectly. One unit was hit by a baseball, the othe by a branch. So I started out trying to use the E1 Pro Outdoor. The audio was impossible to correct. Spent 10 days with frustration dealing with customer support. Finally sent them back. I ordered 2 E1 outdoors. I see they now have a new HW version IPC 566SD85MP. well the audio sounds like the camera is under water. I have reset the unit... also loaded the latest firmware... and still no luck.

Any suggestions?

Anyone know where I can order the older HW version?
Thanks in advance