Posts made by John Purcell_277540240801944

@reolink-fiona The upgrade failed.

I tried attaching the NVR model info and the specific pak file that I downloaded. But it won't let me attach.

@reolink-fiona
I can see the vid output on my phone.
I can not see the vid output on the Windows 10 desktop app.

There is NO WAY it's the LAN cable! The cam's aren't Wifi.

RLK16-810B8-A

Installed about 9 months ago. One camera "Patio" went offline about a month ago.

It's 2 stories up so I could NOT press the reset button until today.

On my iPhone, I can see the feed from the "Patio" cam after the reset.
On my desktop with Reolink app, I can NOT see the feed from this cam. See screenshot "Patio" and "Camera 1Y". One lists as offline and the other active ... but neither display the feed. I'm very confused. 8 cams are POE and 2 are Wifi. The issue is with the POE cam. The Wifi cams are Family Room and 2nd Floor.

Any thoughts? Ideas?