@joseph-chircop_497308027822318 I found the hardware toggle and changed to windows 8 compatibility and it seems to be working thanks for your help

@joseph-chircop_497308027822318 I was able to change compatibility mode but the only option is windows 8 so ill try that and see if it works. how do you toggle the hardware decoding?

im having issues with windows 11 and the 8.8.1 client it will load up and work but after a few minutes all my cameras time out and I cant view them. i have to force close it in windows task manager to get it to reopen again with the same issue. im running an alien-ware i7. I have several other computers that the client works fine on