Posts made by julian_481116254322917

@cthreepoh_636415470858361
No, because they've removed the ability to access it by the web interface.

https://support.reolink.com/hc/en-us/articles/900000788286-Which-Cameras-Cannot-be-Accessed-via-Web-Browsers/

It looks like new Trackmix firmware was released yesterday (v3.0.0.1817_23022700), but the release notes are the same as the previous release (v3.0.0.1584_221201). Can you let us know what the correct release notes should be?

@joseph-chircop_497308027822318
https://store.reolink.com/accessories/#bracket-422-series

I've been looking to buy one of these brackets for almost four months now and they're constantly out of stock. Will they ever be in stock again?

Now that the DUO 2 is a thing, it would be great if the desktop apps could be updated with a new window layout. Specifically a layout with 1 full width camera window on top, and then two camera windows below it. It would be an amazing layout for my DUO2 and TrackMix cameras so I can see all three at once in the proper aspect ratios.

Any idea when we'll be able to purchase one?

@joseph-chircop_497308027822318
Thanks. It would be nice if you could just download it from their downloads page, but there doesn't seem to be firmware for the Duo on their downloads page. But I'll email them,

I have a Reolink DUO that has always been a bit flaky to connect to. Sometimes I can't connect at all, and other times it's just very slow. I have it recording to an NVR on a MacOS computer in my home, and it constantly disconnects and reconnects. I ordered two others a few months later, and these two new ones seem to have a different Build Number and different firmware installed. The Reolink app says all my camera's firmware are up to date, even though they're the same product and two have one firmware version and the original one has a different version.

The two newer ones connect much faster when connecting through the app. They also don't disconnect from my NVR and seem to be perfectly reliable.

So my question is if there's a newer hardware version that has been released quietly? I'm planning on upgrading them to the new DUO 2 anyway, but in the meantime it would be nice if there was something I could do to get my original one working as well as my newer one. I attached images of the info pages from the old one and a new one to show what I'm talking about.