My lumus stopped connecting. I was told by tech support to reset the camera. Prior to resetting the blue light was on and I could see my videos. After resetting all the lights went out. Now using the same outlet and the same adaptor the blue light comes on for 11 seconds and then shuts off. Tech support offered me a new lumus at a discount but I need to know what went wrong before I commit to buying a new unit. I double checked my outlets and they are fine.

@joseph_1979
Thanks. Looking for a new adaptor right now. cant seem to find one identiacal to the old one but will keep looking.

My lumus stopped connecting. I was told by tech support to reset the camera. Prior to resetting the blue light was on and I could see my videos. After resetting all the lights went out. Now using the same outlet and the same adaptor the blue light comes on for 11 seconds and then shuts off. Tech support offered me a new lumus at a discount but I need to know what went wrong before I commit to buying a new unit. I double checked my outlets and they are fine.

SD card in my Lumus is not recording. Can't remove it to replace it

my Lumus has stopped recording after dark. I get live streaming and playback during the day but as soon as it gets dark the camera will not record playback not oad to My Library.

I reset my My Lumus and it appears to to be working on my phone app but when I open my cloud library on my MAC there is nothing there. How can I connect to My cloud library?

My lumus just disconnected from my internet network. The camera has a solid blue light on without blinking. There are also a semi circle of tiny red lights on. I don't know what those red lights indicate. Before I reset the camera I would like to know what those lights indicate.

My Lumus is connected to my LAN and the blue light is on constantly. I noticed that during the day I cant connect to my app on my iphone. Yesterday the camera worked all night and stopped at 8:40 this morning. I rebooted my router but the app still wont connect. Di I have to go outside and use the paper clip to reset the camera?

lumus lost all photos in my library

My Lumus cloud Library stopped recording on april 14th. Don't know what happened. My reolink app on my iphone still shows todays recordinbgs but they are stop and go spotty.