Posts made by Neil Bradley_140196000825586

@reolink-fiona Thank you Fiona, for coming back to me so quickly. I look forward to the new version coming, and yes.. lets hope the issue is fixed. Many thanks - Neil.

@reolink-fiona I too am having this same issue, with low Frames Per Second (FPS) but only whilst using the new Desktop App (Currently V8.7.3).

The older legacy Desktop App runs my cameras butter smooth at 30fps (what they're set to), as does the App on my iPad and iPhone. My Reolink Cameras are running over a Gigabit network (Cat 6 Ethernet cable).

There is no doubt the new App is causing this issue, because as you probably know it's possible to put the camera IP Address into a Chrome browser, and log in. The Camera's image is then displayed perfectly, at 30FPS! But I want to use the App as it's got better features.

Unless of course, it could be a Windows are Graphics card setting I'm missing! Has anybody found a fix for this, or perhaps Reolink would be kind enough to come back to this thread an comment on a possible fix.

I really don't want to go back to the legacy App, but whilst my PC is on I'm always running my Cameras on my second monitor and it's irritating seeing the poor motion. Incidentally, the recording on the NVR is fine, lovely and smooth on play back so it's literally whilst the App is streaming.

I'd be very grateful if somebody could come back to me on this and shed some light.

Many thanks - Neil (UK)