Best posts made by perkins tony_647500713214819

@joseph_1979 I checked at the doorbell and it's getting 18.7v

I'm looking for anyone that has a Reolink WiFi Doorbell and is using it with an NVR that is accessing the stream 24/7.

I have the doorbell, and several other Reolink cameras, that I use with my Frigate/go2rtc/Coral NVR setup. I also use Uptime Kuma to check the health of my devices by accessing the web interface.

What I have discovered is that 5+ times per day the doorbell becomes unresponsive for several minutes and eventually reboots itself. I've been watching the stream a couple of times when this happens and went downstairs to check the doorbell and it was completely unresponsive. No light, button does nothing, completely dead. I like my Reolink devices and want to help resolve this issue in case others are experiencing it.

If you're not monitoring the health of your devices you might not even notice this is happening. Also, if you are not accessing a stream 24/7 you likely won't have this issue as I've turned off the 24/7 pull of the stream and didn't see the device reboot during that time.

If someone is using a setup like this and would like to at least validate that I'm not alone please let me know.

Thanks,

Tony

@joseph_1979 I spend much of my day at my home office. I have a triple monitor setup that includes a monitor with all of my cameras displayed. I notice when a camera fails and often go to the Reolink app to access the camera. I am assuming it has locked up because the times that I've gone down to the front door and checked it the device was non responsive. No light, no doorbell ring when pressed, etc. The uptime monitoring app checks the web access URL every 30 seconds and indicates when there is no response. Those indications correspond with the times I've seen the video freeze or garble.

I am assuming at this point that when the video stops and the web interface is inaccessible, as well as access via the app, that the doorbell has locked up and some watchdog process eventually reboots it. Fortunately it DOES reboot and come back online. This is the second unit I've had that exhibits this behavior so I don't have high hopes that a 3rd unit will solve my issue but I suppose it doesn't hurt to try. Other than the unreliable Reolink implementation of RTSP ( I use the http method of capturing video ), I'm quite pleased with the other 5 Reolink cameras .