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Good day everyone.Worried about missing deliveries or porch pirates? Reolink Doorbells’ Package Detection is here to help. It instantly recognizes and notifies you when a package is delivered to your doorstep, minimizing false alerts and ensuring you don't miss a delivery.Supported Models:
Now, you might be wondering why this feature isn’t available on the black models. The difference comes down to aspect ratios. The white PoE/WiFi doorbell (3:4) and the battery doorbell (1:1) both offer a Head-to-Toe view, ideal for spotting packages. Meanwhile, the black models have a 4:3 aspect ratio, which makes it harder to detect packages in certain areas, like narrow corridors. However, if the package detection feature performs well on the white models, our dev team is considering ways to bring it to the black models too.I’ve also asked the dev team if it’s possible to switch aspect ratios on different doorbells, but doing so could reduce the field of view and impact the user experience. That said, if we receive positive feedback on the improved visuals from the battery doorbell, we’ll explore ways to enhance this feature across all models.White doorbell users—how’s package detection working for you so far? We’d love to hear your feedback in the comments below!
Hey'al!Hold on to your hats because Reolink Prime Day is just around the corner, bringing with it a wave of amazing discounts and surprises! Let's get you warmed up first. We know you've got your eyes on some incredible deals, but which one do you believe deserves the biggest discount on Prime Day? Drop your comments below and let your voice be heard! We're all ears!
Hey everyone!We are happy to announce that the code update for Home Assistant is now complete, and our Home hub fully works with Home Assistant! A big shout out to u/StarkillerTR for the outstanding contribution to improving the integration. Reolinkers now have more flexibility when setting up their security system. Check out more at: https://reolink.club/HomeAssistant-ComDo you have any questions or ideas? Write them down in the comments!
Share your captures in the Hallolink Hunter Giveaway & win limited models! https://forms.gle/ycGx3BCb3Jn1U4ST7
Enjoy the biggest Prime Day discounts from July 16 to 17, up to 48% off! Don't miss out on these incredible deals:● Argus 4 Pro + Solar Panel - 30% off: 4K UHD 180° Blindspot-free CX Camera● Doorbell WiFi - 36% off: 5MP HD Video Dual-Band WiFi Doorbell● Duo 3 PoE - 34% off: 16MP UHD 180° Panoramic Camera● RLK16-800D8 - 31% off: 4K UHD 16-Channel NVR with 4TB HDD🤩It's time to score incredible deals and upgrade your home security setup! Unlock more surprises at:Amazon Store: https://amzn.to/4eXZXzqOfficial Website:https://reolink.club/PrimeDay2024-COM7
Hello everyone!The APP 4.47 is released, packed with multiple optimizations for hubs, doorbells, NVRs, firmware, and more. Let's dive into the details:● Home Hub: IP cameras connected to the hub can switch to the local WiFi network to which the hub is connected.● Doorbell: The "Status LED" is now called the "Indicator Light". The battery doorbell has added a Status LED feature to control the on/off of its top indicator light.● NVR and Power Supply Products: Several basic service options are introduced to enhance your experience.● Android Adaptation: Now supports full-screen landscape playback.● Firmware: Device information will display the AI version and enable standalone upgrades.Note: The APP adopts a grayscale release strategy, so the update time will differ in different regions. Simply put, it might take a while to appear in your app store.Update your app now and explore the enhanced features: https://reolink.club/DownloadCenter-Com6 What would you like to see in future updates? We would love to hear from you!
Hey'all!The classic camera now comes in a sleek new color, perfect for outdoor settings like vacation homes and construction sites. It blends in discreetly while offering top-notch features, including:● 4G LTE Solar/Battery Cam: Enjoy high-speed connectivity with stunning 4K resolution for unmatched convenience and portable security.● 360° View in 4K Clarity: With 8MP resolution, 355° pan, and 140° tilt, you get all-around coverage with detailed footage.● Two Night Vision Modes: Vivid color night vision or clear black & white night vision? Your call.● Smart Detection & Sound/Light Alarm: Enhance your safety with smart detection and dual warning systems.Stay safe and cool with the gray Go PT Ultra: https://reolink.club/GoPTUltra-COM7How do you like the new look? Share your thoughts with us in the comments!
Good day everyone!With the recent launch of our V3 black/white doorbells, many Reolinkers have been curious about the differences between doorbell versions and how to identify them. So, let's dive into a special Q&A session!1. Version Differences:V2: This version introduced remote configuration of chime ringtones, lights, and other settings via the App, and set up different ringtones for various events (such as motion detection, human detection, and visitor alerts).V3: It features a replaced sensor and improved noise reduction algorithm compared with V2.2. How to Identify: The most reliable way is to check the doorbell's label, as shown in the pictures. If it doesn’t have a firmware version listed, it’s V1; otherwise, it’s V2 or above.Another great news coming! Our V2 Chime is now available for separate purchase. Now each V2 or V3 doorbell can pair with up to five V2 chimes! Grab yours at: https://reolink.club/Chime-COM8🥥If you have any more questions, feel free to ask in the comments!
Hey'all!The first firmware update for CX810 is here! Some of you may have noticed that the camera wasn't listed in the Download Center before and wondered why. So here's a friendly reminder: if you can't find a model on the official download center list, it means it's already equipped with the latest firmware out of the box. Please don’t install firmware from other products. Let's take a look at the main updates.● Added Audio Noise Reduction Option: users can adjust noise reduction levels to improve the audio quality.● Added Binning Mode Feature: night vision quality can be enhanced in extremely dark environments (this mode is most recommended for such situations; otherwise the video will look blurry).
Binning mode-before
Binning mode-after
● Optimized Image Effects.● Fixed other known BUGs.Plus, there might be another Trackmix WiFi firmware update coming soon, so if you're interested, why not visit our official download center more often: https://reolink.club/DownloadCenter-Com6Update the firmware and enjoy the improvements! Feel free to share your feedback with us in the comments.
Hello everyone.You may have seen a post on Reddit about our customer service, which turned out to be an identity theft who stole user information to claim free PoE cameras. Fortunately, the original user's support ticket was resolved in July. The post was therefore removed by the admin, and our support team will inform the user of the situation while being more vigilant in verifying cases.When communicating online, it's important to protect your privacy. Please avoid sharing personal information, order IDs, camera UIDs (especially when reporting bugs or troubleshooting), or other sensitive information on public social media platforms. If you see similar complaint posts in groups, it's better to engage thoughtfully, and feel free to tag us for follow-up. We will respond quickly to provide solutions.Stay safe and have a great weekend!
The white version of the 12-channel Wi-Fi NVR is here! Connect your cameras to the all-powerful Wi-Fi 6 NVR with A built-in 2TB HDD for centralized management, all-round surveillance, 24/7 recording, and more!
DIY your home security system today:https://reolink.club/RLN12W-COM8
Mark your calendar for ColorX Live. Get ready for a showcase of CX cameras across all ranges, plus exclusive live coupon codes and discounts! See you August 21st, 7 PM PDT. Have you set your alarms? https://reolink.club/CXLive-COM8
Hey'all!The latest firmware for the Video Doorbell PoE, Video Doorbell PoE-W, Video Doorbell WiFi, and Video Doorbell WiFi-W is available! Check out the changelog:
Please make sure you update your doorbells with the correct firmware for your model, as the black and white versions have different firmware: https://reolink.club/DownloadCenter-Com6Got any questions? Feel free to ask us in the comments!
Good day.We’ve recently rolled out several firmware updates, and to improve your experience, we've simplified the online upgrade process for non-battery devices (including powered cameras, NVRs, and hubs). To ensure a smooth upgrade, please check the following:
Follow the official guide to set up your online firmware upgrade system: https://reolink.club/FirmwareOnlineUpgrade-COM8Note: The online upgrade system is still under development. You can upgrade directly from the App as soon as an update is detected, but the client-side feature is pending a version update.Additionally, there is a daily limit on the number of upgrades available for each device model. If you follow the official instructions and still can't download the update, it's likely due to this limit. If you are experiencing this problem, please let us know your device model in the comments and we'll see whether the limit needs to be adjusted.
@big_ted Thanks for your feedback. We've forwarded it to our colleagues
Get ready for an exclusive booth tour, as we introduce our latest products, embark on a fresh new beginning, and introduce a super Reolinker as a special guest!️Time: September 7th, 11 AM CET (2 AM PDT) Meet us at: https://youtube.com/live/z-TahQqSayIExperience the excitement with us! See you there!
Hey Mac users!We know you've been anxiously awaiting an update to the Mac client, and we've been working closely with our development team to deliver it. The latest version is now available for online updates via the client and application. It'll be released to the Download Center later this week, and the App Store version should be available in about a week. We'll keep this post updated with any new information about the launch.Now, let’s dive into the key changes:1. Added Motion Mark Feature: People/cars/pets are highlighted in a box when getting detected.2. NVR Improvements: Supports multi-channel preview and playback. NVR (v3.4) can now play 16MP videos.3. Remote Device Sharing: Added remote device sharing for Home Hub, battery doorbells, and other devices.4. Hub Integration: Home Hubs can be connected now.5. Fixed other bugs.Note: If the Mac client prompts you to upgrade but you don’t update immediately or the update fails, the prompt won’t appear again. However, you can upgrade online by clicking Menu Bar > About Reolink > Update. You can also refer to: https://support.reolink.com/hc/en-us/articles/900004582103-How-to-Find-out-the-Version-of-Reolink-Client-New-Client/ Got more questions? Ask us in the comments.
Hey guys!As the IFA continues to buzz with excitement, we're thrilled to showcase our full range of security solutions! Explore our comprehensive lineup, where each series offers an extensive selection to ensure you find the perfect fit for your needs: Battery Solutions: Experience wire-free freedom with our advanced battery-powered cameras. Enjoy the convenience of easy installation and the flexibility to place them anywhere without the hassle of wiring. Mains-Powered Wi-Fi Solutions: Embrace the newest dual-band Wi-Fi 6 technology for seamless connectivity and enhanced performance. Our latest Wi-Fi cameras are designed to provide you with crystal-clear video and reliable coverage. PoE Solutions: Expand your system effortlessly with our plug-and-play PoE cameras. Enjoy a stable and high-quality connection with minimal setup, perfect for both home and professional use.Which series catches your eye? Tell us your favorite model or what you’re most excited to see! Drop your thoughts in the comments below. More IFA insights: https://reolink.club/IFA2024-COM9
Hello, everyone!Cameras with ColorX technology, also known as CX cameras, are one of our most popular series. With a super wide F1.0 aperture and a high-sensitivity 1/1.8" image sensor, these cameras don't need to be lit to capture full-color nighttime images that are as sharp and vivid as daytime - even in low light conditions.At IFA2024, we're showcasing CX cameras across all product lines:○Battery Cam
○ PoE Cam
○ WiFi Cam
Check out: https://reolink.club/IFA2024-COM9Reolinkers at IFA - have you checked out our newly launched Altas PT Ultra? What do you think about it? Let us know in the comments!
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