@jasonolga_503862842913010 New firmware for N7MB01 has been released, please be patient if for the N3MB01 updates, it will be released in 4 weeks!

With Reolink's Advanced PoE & Wi-Fi Solutions, you can ensure round-the-clock surveillance and gain peace of mind through reliable wireless monitoring and easy remote access.

The systems simplify installation with fewer cables and support seamless integration with smart home technologies.

Come visit us at the Las Vegas Venetian Expo Center, Booth 52747!
Discover more about Reolink at CES: https://reolink.club/COM-CES2025

We’re excited to announce the release of Reolink App v4.52! This update brings important bug fixes and several optimizations aimed at improving your overall user experience. Here’s a detailed look at what’s new:
1. Reolink Home Hub Improvements

• Improved Device Setup Process:
  • Tapping “Scan” now directly opens the QR code scanner for quick device addition.
  • Tapping “Add Device” takes you to a simplified page where you can:
    • View devices on your local network at the top.
    • Manually enter a UID or browse your device list below.
• Wi-Fi Setup for Cameras:
  • You can now choose whether to connect your camera to the Hub’s Wi-Fi or the same Wi-Fi network as other cameras when setting up for the first time (previously, cameras auto-connected to the Hub’s Wi-Fi).
• Time-Lapse Support:
  • Cameras connected to the Hub now support the time-lapse feature.

2. Reolink Doorbell Camera Enhancements

• Installation Guide Updates for Doorbell (Battery Version):
  • New customized instructions for both wired chimes and Reolink chimes, including:
    • Wedge angle recommendations.
    • Guidelines for soft vs. hard walls.
    • Voltage and charging info: Users are now prompted to check voltage specs when using a wired chime, with a note on the slow trickle charge to manage expectations.
• Quick Reply Dropdown:
  • The Default Reply list now includes all options (holiday and non-holiday) and user-customized replies.
  • The Limited-Time Reply list now only displays holiday options + user-customized replies.

3. Smart Home Feature Redesign

• The entire smart home interface has been redesigned for better usability. Stay tuned for more detailed articles on these changes!

Important Note: The update is rolling out gradually, so the release time may vary depending on your region. It may take a little while to appear in your app store.
For more information, please refer to the official website: https://support.reolink.com/hc/en-us/articles/29389287899545-Reolink-App-Latest-Version-Released/ 

Captured by Go PT

Dear Reolinker, we’re excited to offer you an opportunity to test the Argus PT Ultra, an upgraded version with auto tracking and WiFi 6 for enhanced security monitoring!
Last date: December 22, 2024
Eligible Participants Announcements: December 24, 2024
Sign up here: https://reolink.com/reolink-trial/ 

As the name suggests, the dual lens cameras come with two lenses, often designed to provide multiple perspectives or enhanced features that single-lens cameras can’t achieve. 

Key Scenarios Where Dual-Lens Cameras Shine: 

1️⃣ Wider Field of View Without Distortion

• Perfect for monitoring large areas like parking lots, backyards, or warehouses.
• Instead of relying on a single wide-angle lens (which can distort edges), a dual-lens setup stitches images together seamlessly for a full view without losing detail.

2️⃣ Better Motion Tracking

• Dual-lens setups can track moving objects across a broader field of view or from different angles, ensuring nothing slips past unnoticed.
• This is especially useful in high-traffic areas or for tracking intruders across large properties.

Why It’s Important

• More Coverage, Fewer Cameras: Reduce blind spots and installation costs by covering multiple angles or wide areas with a single device.
• Improved Security: Dual lenses can provide better footage for evidence, whether it's a zoomed-in view or a panoramic scene.

What’s Your Take?
We’d love to hear from you!

• Do you currently use a dual-lens camera? What’s your experience been like?
• Are there specific scenarios where you think this technology would be a game-changer for your setup?
• If you don’t have one, what is holding your back?

Feel free to stop by for a drink anytime, cutie！


Captured by Duo 3

As the clock ticks toward midnight and we prepare to welcome a brand-new year, we at Reolink want to take a moment to thank you for trusting us with your safety and peace of mind in 2024.
This past year, we’ve been proud to help protect your homes, businesses, and loved ones. Whether it was catching package deliveries, securing your holiday travels, or just giving you the confidence to sleep soundly, being a part of your life has been our greatest honor.
Here’s to 2025:
A year of innovation as we continue to improve and protect what matters most.
A year of connection with a community that values safety and security.
A year of peace, joy, and growth for you and your loved ones.
Thank you for being part of the Reolink family. From our team to yours, we wish you a safe, secure, and prosperous new year!
What’s Your Resolution for 2025? Share it in the comments below—we’d love to hear how we can help make it a reality!

Enhancing your home security just got easier with the Reolink Home Hub and Home Hub Pro! Today, we’ll walk you through setting up and customizing the Siren Alarm feature to ensure your home stays protected with audible alerts tailored to your needs. Let’s dive in!

What Is the Reolink Siren Alarm?
Every camera connected to your Home Hub can trigger its built-in siren alarm! Whether it’s motion detection from a security camera or a doorbell press, the Home Hub’s siren will activate to deter intruders or notify you of visitors.
Key Features:

• Automatically sound an alarm during security events (e.g., motion detection).
• Customizable ringtones and scheduling options.
• For doorbell cameras: Set a Visitor Ringtone for doorbell presses.

How to Set Up the Siren Alarm
Step 1: Add Your Camera to the Home Hub
Before configuring the siren, make sure your Reolink camera is paired with the Home Hub.
Need help? Check our guide: How to Add Reolink Camera to Home Hub Series.

Step 2: Access the Siren Settings

1. Open the Reolink app and go to your camera’s live view.
2. Tap the gear icon (top-right corner) to open settings.
3. Scroll to the Home Hub Siren section.

Step 3: Enable & Customize the Siren

1. Turn on the siren: Toggle the switch to enable the feature.
2. Choose a ringtone:
   1. Preview sounds by tapping the play button next to Alarm Ringtone.
   2. Select a tone that suits your security needs (e.g., loud alarm for deterrence).
3. Set a schedule:
   1. Define Detection Types (motion, person/vehicle detection, etc.).
   2. Specify Time Periods for when the siren should activate.
4. Save your settings: Tap Save (top-right corner).

Step 4: Special Note for Doorbell Cameras
If you’re using a Reolink doorbell camera:

• Enable the Visitor Ringtone to play a custom sound (or greeting) when the doorbell is pressed.
• Adjust this under the same Home Hub Siren settings menu.

Why This Matters
A well-configured siren alarm adds an extra layer of security by:
1. Deterring potential intruders with loud alerts.
2. Notifying you instantly of doorbell activity.
3. Offering flexibility through schedules and tones.

Need Help?
Stuck during setup? Drop your questions below, or reach out to our support team. We’re here to help!
Stay safe and secure with Reolink!

Captured by Argus Pro

Are you looking to boost your Reolink Home Hub Pro's storage capacity for longer recording times and smoother security management? Installing a Reolink-compatible hard drive is the way to go! By installing a Reolink HDD, you’ll unlock extended storage for continuous security footage, smarter event management, and peace of mind knowing your data stays secure. Let’s walk through the simple installation process together. 

Step 1: Power Off the Device

• Turn off your Home Hub Pro and unplug it from the power outlet.
• This prevents electrical hazards and protects your device during installation.

Step 2: Access the HDD Slot
Locate the HDD compartment on your Home Hub Pro:
1️. Open the HDD slot cover.
2️. Press the release tab on the left side while holding the hollow area on the right (see image reference below).
3️. Gently pull out the HDD bracket.
Pro Tip: Handle components with care to avoid damage!



Step 3: Secure the HDD to the Bracket
1️. Align the HDD’s connectors with the bracket’s interface (ensure correct orientation—check the image guide).
2️. Use the included screws to fasten the drive to the bracket.
Note: Tighten screws firmly but avoid over-tightening. The HDD should stay secure while remaining easy to remove later if needed.


Step 4: Close the HDD Slot
1️. Carefully slide the bracket (with the HDD attached) back into the slot.
2️. Ensure the drive sits snugly and connects properly.
3️. Close the cover securely.



Plug your Home Hub Pro back in, power it on, and enjoy expanded storage for your surveillance needs! By following these steps, you can enhance your security system's functionality with a Reolink hard drive, offering peace of mind and comprehensive coverage for your home or business surveillance needs. If you encounter any issues during the installation process, do not hesitate to contact Reolink Support for assistance.

@joseph_1979 sorry, it is the Altas seris, not availble to the Argus series yet

Today, we’re here to introduce a key feature of the Reolink Altas PT and Altas PT Ultra: Pre-Motion Recording. This functionality ensures critical moments are captured before motion is detected, providing a more comprehensive view of events. Below is a guide to how it works and how to configure it.
What Is Pre-Motion Recording?
Reolink’s Pre-Motion Recording starts capturing footage 10 seconds before motion is detected, addressing potential delays in traditional motion-triggered recording. This ensures the full context of an event is recorded, even if environmental factors (e.g., PIR sensor limitations) delay detection.
Key Details:

• Compatible with SD cards, FTP, and cloud storage (not available for email alerts).
• Balances battery life and storage efficiency by avoiding 24/7 recording.

Configuration Guide
Setup via the Reolink App:

1. Enable Pre-Recording Mode
   • Open the Reolink App → Select your camera → Navigate to Settings → Camera Recording → Toggle Pre-Recording Mode on.
2. Adjust Frame Rate
   • Default: 5 FPS (optimized for battery efficiency).
   • Optional: Increase to 10 FPS for smoother footage (note: raises power consumption by 40-50%).
   • Battery Saver: Pre-recording automatically disables if the battery drops below 20% (adjustable threshold).
3. Schedule Settings
   • Select Schedule → Choose Always On for continuous use or Custom to specify active hours/days (e.g., disable pre-recording on weekends).

Use Cases for Pre-Recording

• Incomplete Event Capture: Resolves delays in motion detection, ensuring recordings start earlier.
• Extended Monitoring: Suitable for users needing continuous coverage without frequent battery replacements.
• Limited PIR Range: Compensates for shorter detection distances by capturing footage prior to trigger.

Notes for Argus PT Ultra Users
This model supports three frame rate modes:

• Stream Mode (default for live viewing).
• Smart Battery Mode (adjusts based on battery level).
• Pre-Recording Mode (prioritized in low-frame-rate scenarios).

Note: During live viewing or triggered alerts, the frame rate defaults to Stream Mode.

If you have any further questions or need additional assistance, please contact Reolink Support.

We’ve noticed some users experiencing issues with motion detection notifications not working properly. Don’t worry—we’re here to help! Below is a step-by-step guide to troubleshoot and resolve notification-related problems. Let’s dive in:
Enable Motion Detection
First, ensure your device is detecting motion. Verify this by checking for:

• A motion detection icon on the live view.
• Alarm sirens, push notifications, or emails triggered during movement.
• No detection? Adjust motion zones/sensitivity in your camera settings.

Check Push Notification Settings
A. Phone System Settings:

• iOS/Android: Enable push notifications for the Reolink app in your phone’s system settings.
• How to Enable Push Notifications on iOS and Android Phones

B. In-App Settings:

• Turn on the push notification switch and confirm your push schedule is active.
• How to Set up Push Schedule via Reolink App
• Android Users: Avoid enabling Do Not Disturb, Data-Saver, or Adaptive Power modes.

Ensure WAN Access
Confirm you can access the app remotely (e.g., on cellular data or another Wi-Fi). If issues persist, share your device’s UID for our team to review:
How to Find the UID of Your Cameras and NVRs
Re-Add Your Device
Sometimes, removing and re-adding the camera/NVR in the app resolves glitches.

Update Firmware & App
A. Firmware: Always use the latest version for optimal performance.
Reolink Firmware Update Guide
B. App: Update to the newest version and share the version number with us.
How to Install/Update Reolink App on iPhone | How to Install/Update Reolink App on Android Phone
Reinstall the Reolink App
Uninstall and reinstall the app. Important: Save your camera’s UID, username, and password first!

Reboot Devices & Router
Restart your router and cameras. For stubborn issues, reset the router (not just reboot).

Restore/Reset the Camera
If all else fails, restore or hard reset the device:
How to Restore Reolink Products | How to Hard Reset Device by Pressing the Reset Button
If you have tried all the above solutions and are still the same, please contact the Reolink Support team.

If you’re experiencing issues with your Reolink Home Hub or Home Hub Pro or need to reconfigure it for a fresh setup, a quick reset might be just what you need! Here’s a simple guide to help you reset your device and get it back up and running smoothly.
Step 1: Power On Your Home Hub
First, ensure your Home Hub is powered on by plugging in the power adapter. Locate the reset hole—it’s positioned just below the Power Input port on the device.

Step 2: Press and Hold the Reset Button

1. Grab a reset pin (included in the box) or a straightened paperclip.
2. Gently press and hold the reset button inside the reset hole.
3. Keep holding until you hear a short ringtone (about 3–5 seconds).
4. Once the ringtone plays, release the button.

The reset is now complete!

Step 3: Set Up Your Home Hub via the Reolink App

1. Open the Reolink App and log in to your account.
2. Tap “Add Device” and scan the QR code on your Home Hub (found on the device or packaging).
3. Follow the in-app instructions to reconfigure your Home Hub for optimal performance.

That’s it! Your Home Hub/Home Hub Pro is now reset and ready to use. 
If you run into any issues or have questions, don’t hesitate to reach out to our 24/7 Support Team at support.reolink.com. We’re here to help!

If you’re looking to connect your Reolink camera via a web browser or stream live views using protocols like RTSP, ONVIF, or others, configuring the correct port settings is essential. Below is a detailed guide to help you set up ports for your Reolink devices.

Important Notes Before Configuring Ports

1. Battery-powered cameras (e.g., Argus, Go, etc.) do not support port configuration.
2. Port numbers must be within the range 1–65535.
3. If the port settings page isn’t loading, try rebooting your camera and router.
4. Device-specific limitations:
   • E1/Lumus: Does NOT support HTTP/HTTPS/RTMP/RTSP/ONVIF ports.
   • E1 Pro: Does NOT support HTTP/HTTPS/RTMP ports.
5. For cameras with Smart Detection (Person/Vehicle/Pet), you can toggle RTMP/HTTP/HTTPS/RTSP/ONVIF ports ON/OFF. Other cameras lack this toggle—ensure ports are enabled if experiencing issues with 3rd-party apps.
6. Learn more about port functions here: Which Ports Should I Forward on Router for Remote Connection

How to Configure Port Settings
Via Reolink App

1. Open the Reolink App, tap the Settings icon (top-right) > Select your camera.
2. Go to Network Information > Advanced.
3. Enable the required ports (e.g., HTTP, RTSP) and adjust port numbers if needed.

Via Reolink NVR (New UI)

1. Launch the NVR’s menu, navigate to Settings > Network > Advanced.
2. Click Server Settings to view and customize all port values.

Troubleshooting Tips

• If ports don’t work after configuration, double-check your router’s port forwarding rules.
• Ensure firmware for your camera/NVR is up to date.

Need more help? Drop your questions below!

If you want to receive instant email alerts (with snapshots!) from your Reolink cameras, NVR, or Home Hub when motion is detected, SMTP configuration is key. Let’s break down what SMTP is and how to set it up for your Reolink devices.

What is SMTP?
SMTP (Simple Mail Transfer Protocol) is a communication protocol used to send emails between servers. Reolink devices use SMTP to deliver alerts directly to your inbox whenever motion is detected, ensuring you’re always informed—even when you’re away from your surveillance area. This feature adds an extra layer of security by letting you act quickly in critical situations.

Step-by-Step SMTP Configuration
Step 1: Access Email Alert Settings

1. Open the Reolink App and log in to your device.
2. Tap the ️ Device Settings icon (top-right corner).
3. Navigate to Email Alerts.

Step 2: Enable & Configure Email Alerts

1. Toggle Enable Email Alerts ON.
2. Tap Set Up Now.
3. Enter the Sender Email Address and its Password (the account that will send alerts).
4. Fill in the SMTP Server and SMTP Port (see notes below).
5. Tap Save to confirm.

SMTP Server & Port Tips:

• For Gmail, Yahoo, or Outlook: The app will auto-fill the SMTP server/port once you enter the email address.
• For other providers (e.g., iCloud, ProtonMail): Manually input the SMTP server/port. Check your email provider’s documentation for details.

Step 3: Customize Email Settings
Tap Email Settings to adjust:

1. Sender Email: Must match your SMTP server.
2. Password: Use the sender email’s password.
   1. Security Tip: For accounts with 2FA (like Gmail), generate an App Password instead of your main password. Learn more.
3. Recipient Email: Enter the email that will receive alerts. This can be the same as the sender’s address or a different one.
4. Email Content: Choose to attach Pictures/Video or send Text-only alerts.
5. Email Interval:
   • Set a time limit (e.g., 10 minutes) to avoid spam. Only one email will be sent per interval, even if multiple alarms trigger.
   • Note: Battery-powered cameras do not support interval settings.

Step 4: Test Your Configuration

1. Tap Test to verify if alerts send successfully.
2. If the test fails, troubleshoot using our guide: Reolink Email Test Failed.

Step 5: Set Up Email Schedule

1. Tap Schedule to customize when alerts are sent.
2. Alarm Schedule: Receive emails only when motion is detected during selected times/days.
3. Timer: Receive emails regularly at set times (based on your Email Interval), regardless of motion.
   • Note: Battery cameras do not support Timer mode.

Key Notes
For Battery-Powered Cameras:

• No Email Interval or Timer settings.
• Alerts depend solely on motion detection.

SMTP Server Requirements:

• Ensure SSL/TLS is enabled (ports 465/587 are recommended).
• Double-check server/port accuracy for non-Gmail/Yahoo/Outlook accounts.