Posts made by Shane

I have set up an FTP server and tested it. Now that the FTP server is working properly, I would like to connect the E1 Zoom to it.

I followed the steps, but when I click the Test button I got an error message saying "454: Connection failed. Please check your network connection". I saw a post saying that the Reolink client doesn't understand private IP addresses (192.168.0.1), so I changed it to a public IP address, but got the same error message. I then saw an article saying that my ISP is blocking port 21, so I changed the ports to 2100, but I'm still getting the same error message. I can still verify the FTP server is working.

I tried all of the troubleshooting steps. What else can I try?

EDIT: I'm getting a forum error message saying that I can't include links in my post, so I've removed all the links. The post might not make as much sense without the links.

Thanks,
Shane.

Greetings,

I just got a Reolink Go. I can view live feed, but if I try to download a video from the microSD card, the camera disconnects - but it doesn't say why it disconnects. How can I find out the reason trying to download a file causes the camera to disconnect?

An article says to try using the app, but I have the same problem.

Thanks,
Shane.

I wish there was a manual for the reolink Go. The support page has a Setup section, but I can't sort the tutorials to show only articles for my camera.

Shane.

I wished the Reolink Drive worked with the Reolink Go. Right now it only works with the Reolink Go PT.

Shane.

Is it possible to receive an email notification when someone replies to a post in the community? I made a post, but I'm not getting notified when someone replies.

Thanks,
Shane.

Greetings,

I purchased two Telus HomeSitter cameras, but they stopped working after Telus shut the service down. What happens if reolink shuts down the service? Will my reolink Go still work?

Thanks,
Shane.

Greetings,

I click the "Verify your email" link in my account details and also in the cloud service section, however, I'm not receiving a verification email. I've checked my spam folder.

How can I get a verification email? The support article wasn't helpful.

Thanks,
Shane.