Posts made by Thornton_620874794598455

Re: Push notifications not working.

Install new cameras back in November 2022....

All has worked fine until a few weeks ago..

Push notifications just stop working ant random times and continue to not work until i restart my phone Galaxy s20fe...

Once phone is restarted notifications work for a few hours and then stop again.
Have the app on anotjer phone also....does tje same thing but not necessarily at the same time.
Camera set i bought is rlk16 811bba.

Any help is appreciated.
Ive tried all the steps listed. Reboots..restore...clear app....phones not in airplane mode....or power saving mode....

Thanks

@joseph_1979
It WOULDN'T load on mys20fe ....

@joseph_1979
So u think updating the a42 firmware will fix the issue on my s20fe?

I downloaded the older version apk file but it would load on my s20fe...

@joseph_1979

The other phone samsung a42 is running app version 4.36.1.2

It has received notifications all day...where the 20fe did not...

@joseph_1979
I restarted my phone just now on the 20fe and notifications began working instantly

@joseph_1979

4 37 06 on 20fe....

Ill have to check other this evening.

Also notifications.stopped on the s20fe at aboit 11 am cst today...

@joseph_1979
I just turned on the s20fe and it too is recieving notifications now....bit it did that before for a few hours intil it stopped....no recent updates to the phone and when they do update both phones update automatically. But like i said there was some kind of update to the reo app...the app on the s20fe looks different than on the a42......

@joseph_1979

The other phone Samsung a42 worked correctly for 24 hrs...received notifications correctly. The 20 fe notifications were turned off as you requested. Does this help?

@joseph_1979
So turn all notifications off on the 20fe?

And see if the other phone still receives notifications? Both phones were receiving notifications until aboit 5am this morning but have now stopped.

@joseph_1979
So turn all notifications off on the 20fe?

@joseph_1979

I just restarted my phone only and now notifications are working correctly again on both phones again... does that help?

@joseph_1979
Just checked both or phones.....neither phone is sending notifications now....but cameras are recording....weve had system since last November..alls been good until the last week to 10 days...i can tell on my phone there has been an app update as icons are different....problem started about the same time as the update.

My notifications work for a while after restarting my android phone galaxy 20 fe ...maybe 30 minutes to 1 hour...then stop. CAMERAS are recording but stop sending notifications..any help? Ive removed the app and reinstalled....no help. Thanks for any help

@joseph_1979
When i restart my phone they all work for a couple hours....then stop....all still record but dont send notifications...

@joseph_1979 not sure..the restore messed up a lot of my settings.....some cameras working some not...i have 8

@joseph_1979
Did the restore wipe away all my settings on all my cameras? Looks like it.asking me.to set up an account again.

Phone is samsung galaxy 20fe

Thanks

My notifications work for a while after restarting my android phone ...maybe 30 minutes....then stop. CAMERAS are recording but stop sending notifications..any help? Ive removed the app and reinstalled....no help. Thanks for any help

Does the alarm delay setting keep the camera.from recording or just from sending a notification?

Can i buy extra cameras?
Will these cameras work in reo cloud ?
Do these cameras accept sd cards?
RLK16-1200D8