Posts made by tracyreznik2_201952551289038

hello I want to inform v380 about a problem in the app that is very annoying. I cant set the light sensibility down and I get alarm every 10 seconds.

I would like to know why in my computer the desktop software do not show the video stream but reproduces a capture of a video or photo of the bulbcamera. how do I fix this issue?

I would like to know why in my computer the desktop software do not show the video stream but reproduces a capture of a video or photo of the bulbcamera. how do I fix this issue?

I need a manual to set up the Czech.

I just trying to install my new camera.
During the initial password setting and final step to change into station mode.... Instead AP password change inserted and thus its getting wrong password or user ID.

Im paying for monthly cloud storage but it is only showing the last 24 hrs. I need videos for 30 day periods.

Hello there, i would like to ask what can i do in order to extend the hours of alarm logs for my camera v380. Because currently only 24 hours is being saved thus yesterday's alarm logs were already erased.

Hello there, i would like to ask what can i do in order to extend the hours of alarm logs for my camera v380. Because currently only 24 hours is being saved thus yesterday's alarm logs were already .
And,how to delete the recorded alarm message.

I connected the camera and it works well but when I'm outside my home I'm not able to connect with the application of my iphone I see the last image filmed and when I press play it y just a logo that turns but does not connect

Hi! I have an issue when I process the payment in purchasing cloud storage for V380 IP Camera.
Please fix the error.

The brand is lagging behind in software development and firmware upgrades, and there is no effective feedback mechanism between user usage issues and the development team.

Your camera's detection range is only in the center of the area, so the setting may be to avoid detection errors. If you have other needs, you can watch the v380 official website camera, maybe you can meet you.

The camera was not successfully installed, maybe the wifi setup problem or the phone app installation step error.

Whether the camera needs to reset the account, if it can be associated with the website.It is recommended to set the same password.