Your ReoLink client might open to a blank screen if you have a windows 11 computer with iris xe display drivers.

Navigate to your C:\ drive folder, and SHOW HIDDEN items in the View settings. Find and go to: C:\user\<yourusername>\AppData\Roaming\reolink

Open up the userSettings file in Notepad. Right click userSettings and open with Notepad. Scroll until you see the hardware-acceleration key in the list.

Specifically it will say {"key":"hardware-acceleration","type":"boolean","value":true,"_id":"SC7vYAO3Jz5CRFqs"}

(the ID part might be different on your computer)

Change the word true to false - dont change anything else, save the file, exit and reopen reolink client. It will look like: {"key":"hardware-acceleration","type":"boolean","value":false,"_id"SC7vYAO3Jz5CRFqs"} (again, only change true to false, the ending might be a little bit different on your computer)

The reolink client should now open and stream your cameras

@kurkure_342734695047304

Navigate to your C drive folder, and SHOW HIDDEN items. Find and go to: C:\user\<yourusername>\AppData\Roaming\reolink

Open up the userSettings in Notepad.

Scroll until you see the hardware-acceleration key. it will be


and it is called userSettings which you can edit with Notepad: {"key":"hardware-acceleration","type":"boolean","value":true,"_id":"SC7vYAO3Jz5CRFqs"}

Change the word true to false - dont change anything else, save the file, exit and reopen reolink client. it should now open and stream your cameras

@joseph-chircop_497308027822318 i wanted to repost it in its own thread for the search results- the fix's posted are too hard to find and have to sift through alot of results before finding this solution. hopefully the google gods will index this higher for people to find it.

Your ReoLink client might open to a blank screen if you have a windows 11 computer with iris xe display drivers.

Navigate to your C:\ drive folder, and SHOW HIDDEN items in the View settings. Find and go to: C:\user\<yourusername>\AppData\Roaming\reolink

Open up the userSettings file in Notepad. Right click userSettings and open with Notepad. Scroll until you see the hardware-acceleration key in the list.

Specifically it will say {"key":"hardware-acceleration","type":"boolean","value":true,"_id":"SC7vYAO3Jz5CRFqs"}

(the ID part might be different on your computer)

Change the word true to false - dont change anything else, save the file, exit and reopen reolink client. It will look like: {"key":"hardware-acceleration","type":"boolean","value":false,"_id"SC7vYAO3Jz5CRFqs"} (again, only change true to false, the ending might be a little bit different on your computer)

The reolink client should now open and stream your cameras

@kurkure_342734695047304

Navigate to your C drive folder, and SHOW HIDDEN items. Find and go to: C:\user\<yourusername>\AppData\Roaming\reolink

Open up the userSettings in Notepad.

Scroll until you see the hardware-acceleration key. it will be


and it is called userSettings which you can edit with Notepad: {"key":"hardware-acceleration","type":"boolean","value":true,"_id":"SC7vYAO3Jz5CRFqs"}

Change the word true to false - dont change anything else, save the file, exit and reopen reolink client. it should now open and stream your cameras