Posts made by user_757127374741702_757127374741702

my only suggestion is to borrow a windows laptop for an hour. Once you've done the update then you won't need the windows pc again. You definitey can't do it on the phone app or the nvr interface.

@Emile-Buurman_525437229072612 we've got it to work. Even though our nvr said that it had up to date firmware (and showed the latest version) we decided to manually make the nvr do a firware update.

Hubby downloaded the reolink windows client from the Reolink website onto the pc. Then found the latest firmware for the nvr in the download section of reolink and unzipped to desktop. Then forced a manual firmware update on the nvr using the windows client software (go to device -> nvr (cog) -> system -> maintenance -> firmware update -> browse and then locate the PAK file that you've unzipped).

We did factory resets on the TrackMix poe cameras and the everything then worked fine. Good luck

@emile-buurman_525437229072612
Has anyone got an answer for this? Just bought 2 TrackMix poe cameras and an NVR RNL8-410 with firmware N3MB301 and have the same problem. Also bought 2 wifi items (doorbell and wifi camera) and these show up on the nvr system. We have also tried all the different combinations that emile... has tried and have no luck. Do the poe TrackMix cameras really work with the NVR???