Posts made by user_836958064107727_836958064107727

Any help on this? Anyone else facing the same issues?

See below for what I mean by having 2 streams from the same camera. When using tap to talk in the NVR stream i can hear sounds coming from the doorbell on my iphone and android apps. It is just the wifi stream and when someone rings the bell that there is no sound coming from the bell on our phones!

@joseph_1979 FW version is v3.0.0.3215_2401262240
I am using an iPhone 13 Pro Max and my also a Samsung S24 Ultra. Both have the issue of no audio coming from the bell during tap to talk and when bell is rung.

As you can see I have setup the Doorbell Wifi version. It was a pain to set it up (wont scan the wifi qr code). But i did it. Now i have two streams one directly from the doorbell over wifi and one through the NVR. However whenever I get a call on pushing the button, i cant hear any audio from the visitor. Even the push to talk does not work (50%) since i cannot hear audio from the bell. The bell does hear audio from my phone. Now i tried the push to talk through the NVR stream and that worked! Audio from both ways! Have spent 2 hrs. With customer support and they dont know what to do either. Can either of you fine people help me out here?

NOTE: When I used tap to talk on the PC client, I can hear audio form the bell. Its the phone apps that I do not hear audio from the bell during tap to talk or when someone rings the bell