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    How to Arrange Cameras

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    • Crimp On_62210811129
      Crimp On last edited by

      Apologize if this has been discussed before....

      I want to change the order that cameras appear on the left side of Windows client 8.2.6.
      I can click on one and 'drag' it, but when I let go it goes back to where it was. Appears that 'dragging' is only for placing a camera in the viewing window.

      Is there a method to change the order of cameras?

      Thanks

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      • Cynthia_124785627824270
        Cynthia last edited by

        We are sorry to tell you that the order of the cameras cannot be changed. If you need to change the order, the only way is to delete the camera and add them again one by one.

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          • Jose_320595376935068
            Jose @Cynthia last edited by

            We are sorry to tell you that the order of the cameras cannot be changed. If you need to change the order, the only way is to delete the camera and add them again one by one.



            This is an often repeated request. Do you think deleting a bunch of cameras, ten in my case, and adding them again is THE way to do that, really? If the app does it, why not the clients?

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          • Cynthia_124785627824270
            Cynthia last edited by

            They are different software. We have forwarded your request to the RMA team. Our R&D team will see whether we receive similar feedback and put it into the schedule.
            It will take time to evaluate the request and to achieve it.
            You may subscribe to our emails to get the news: https://reolink.us13.list-manage.com/subscribe/post?u=c0cb1c1b65426a6d9b3609705&id=a9bc53daec.

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              • Jose_320595376935068
                Jose @Cynthia last edited by


                They are different software.



                Cynthia, as a former sysadmin and systems manager I know they are different applications. And maybe this is the problem, precisely: it should be a same application (taken as a same design concept and set of features) albeit developed and running in a variety of platforms, even if some of those features may be harder to obtain in a given development environment. But what doesn't make sense is to give a better user experience to users in a platform and not so good to others, or, worse yet, to give a different and more complete experience to a same user while using the app instead of the client. At least in the iOS vs Mac case there are important features lacking on the latter, as the already commented reordering function, or the bandwidth being consumed by a camera during the connection, useful for troubleshooting, or Time Lapse management, and some others. If one had to be chosen (and I am not saying it needs to be so), I would say it should even be the other way around, because no for nothing playing back or downloading, to say the least, is more at ease in a desktop computer.


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