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    Reolink PC Client software stops recording

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    • reinhard_jud_427799225573512
      reinhard_jud last edited by

      Hello,

      i wanted to film with my new RLC-822A 8 hours at once...

      i tried to use the Desktop App for that reason:
      connected with the camera, and clicked on the "camera-button"
      it asked for an directory..

      and: it worked.. videos go into that directory
      after some time a new file is created, or when i stop the recording imediatly
      (so it is somewhere cached until it is saved in the directory (?) )

      well..
      after some time (30min, 70min, 1h...) it stops recording
      why ?

      how is the correct way to record for 8h straight, without movement-detection

      the notebook was connected via wifi with the router where the cam was conneted to

      thanks vor help



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      • Cynthia_124785627824270
        Cynthia last edited by

        Hi there, you can check your recording setting.
        Please enable the camera recording and set up the camera "Timer" recording schedule. The timer schedule will record 24/7 and the alarm schedule will record when it detects motions. You can set it up per your demand.
        This is the guide, https://support.reolink.com/hc/en-us/articles/900000431446-How-to-Set-up-Continuous-Record-Schedule.

        For the recording location, You can record to an SD card or PC. If you insert an SD card into the camera, it will record to the SD card. It can also record on the PC. This is the method for recording to PC, https://support.reolink.com/hc/en-us/articles/4402653613081-How-to-Set-Local-Record-Schedule-via-Reolink-Client-New-Client- You can choose according to your situation.

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