Annoying buzzing

[correo_273513385517219]

Today arrived my 2 units RLC-810A cameras, putting inside 256GB SD card and connected to POE Switch... everything OK

but when enable AUDIO, I can listen an annoying buzzing, like DC ( electric current) is very irritating and "go and back" periodically.

Can you help me?

thanks in advanced

[Reolink Lorenz]

Hi @correo_273513385517219, it is best to record the buzzing and submit a request with the audio file attached here, https://support.reolink.com/hc/en-us/requests/new. Our support team will take a further look into the issue and get back to you asap.

[correo_273513385517219]

@reolink-lorenz Hi, thanks for reply, I don't hace privilegies for attachment something!! can you give me an email for send you?

[Reolink Lorenz]

@correo_273513385517219 You may attach the file at the bottom of the request form. Click here to submit a request, https://support.reolink.com/hc/en-us/requests/new.