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Annoying buzzing

Discussion About Products

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correo last edited by

Today arrived my 2 units RLC-810A cameras, putting inside 256GB SD card and connected to POE Switch... everything OK

but when enable AUDIO, I can listen an annoying buzzing, like DC ( electric current) is very irritating and "go and back" periodically.

Can you help me?

thanks in advanced
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Lorenz @correo last edited by

Hi @correo_273513385517219, it is best to record the buzzing and submit a request with the audio file attached here, https://support.reolink.com/hc/en-us/requests/new. Our support team will take a further look into the issue and get back to you asap.

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correo @Lorenz last edited by correo_273513385517219

@reolink-lorenz Hi, thanks for reply, I don't hace privilegies for attachment something!! can you give me an email for send you?

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Lorenz @correo last edited by

@correo_273513385517219 You may attach the file at the bottom of the request form. Click here to submit a request, https://support.reolink.com/hc/en-us/requests/new.

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