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    Email Error 480 482 483

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    • wleibrook_480642943336579
      wleibrook last edited by

      I am trying to set up email nmotifications- I'm using  RLN16-410 DVR. LAtest firmware it says. I have tried using both a gmail account as sender and a yahoo account as sender and neither have worked. I get two different errors. 480 asking to use another email account , and 483 , 482 saying i am using the wrong email or password. I have veruiified that i am using correct email and passwords. My connection to my app on ohone is working so I know i have internet connectivity. Help!

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        • liamsligo_440194925559999
          Irish @wleibrook last edited by

          @wleibrook_480642943336579
          I got this working on outlook mail but it worked for a day and now error on it
          why have an option that doesn’t work take it away if not operate

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          • joseph_1979
            Joseph Global Moderator @Irish last edited by joseph_1979

            @liamsligo_440194925559999 I have a number of different Reolink cameras configured to forward emails and never had any issue. I am using Gmail SMTP server. To use Gmail you need to generate the password from the Gmail account so as to avoid authentication which is not supported by Reolink.

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          • Crimp On_62210811129
            Crimp On last edited by

            I got myself confused when setting up email notifications from my Reolink cameras. (I do not have a NVR. All cameras record to SD cards and I use the Windows Client to view them.)

            On the camera email setup, I use one email account to send messages to a different email account. (I know it is technically possible to send email FROM myself TO myself, but wanted the convenience of knowing that ANY email FROM this particular email account was going to a camera notification.)

            Every email service uses a different 'port' for the smtp connection. GMail uses 465. Yahoo appears to use a variety of ports. (Search for 'Yahoo smtp port').

            Maybe the NVR is somehow "different"?

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              • wleibrook_480642943336579
                wleibrook @Crimp On last edited by

                @crimp-on_62210811129 Solved- I had to create a special password in google gmail https://support.reolink.com/hc/en-us/articles/360039461654-How-to-Generate-an-APP-Password-in-Gmail-Email-Account?source=search and enter that password it generated. Who'd of known.

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                • johnpeterphoto_141966347034793
                  johnpeterphoto @wleibrook last edited by johnpeterphoto_141966347034793



                  @wleibrook_480642943336579 Had the same issue with my go plus. Using the "Gmail Generate an APP Password" worked. Google stopped trying to force a 2-step verification on it.




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                  • user_587331842183235_587331842183235
                    user_587331842183235 @Crimp On last edited by user_587331842183235_587331842183235

                    @crimp-on_62210811129 This is an excellent post, and I appreciate you sharing it. It is exactly what I was hoping to see. I hope you will continue to share such excellent posts in the future. 
                    slope unblocked

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                    • daveyk021_601888869257784
                      daveyk021 @Crimp On last edited by

                      @crimp-on_62210811129

                      Having same issue. trying to send from one GMAIL account to another GMAIL account. All setting should be correct. I have enabled IMAP in all gmail accounts. I know I taught it the correct password, but I keep getting "480 Error"

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                      • user_658895249895548_658895249895548
                        Talk2mahesh @Crimp On last edited by

                        @crimp-on_62210811129

                        Thanks a ton - generating App Password worked for me to setup gmail notifications

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                      • anthonyp22_612820317426045
                        anthonyp22 last edited by anthonyp22_612820317426045

                        I can't get anything to work. I have tried different email servers, different ports, generated app passwords. No Luck. Getting very frustrated with these cameras. I'm not impressed at all. The fact that i have to keep clicking on them to keep them streaming live while I am looking at them is infuriating. I have 2 cameras, and they are both plugged in to power, not running off battery, constantly charging and I still have to click them to keep them "live". I don't know what else to try to get the email notifications working.

                        UPDATE: I got it working. I moved my wifi router a bit closer to the camera and now it's working. It was stuttering a lot, so I figured it had a weak connection. I guess that was effecting the email notifications also. I am using gmail as the server, defaulted to port 25 and had gmail generate an app password to use. It sends to a different address.

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                          • joseph_1979
                            Joseph Global Moderator @anthonyp22 last edited by

                            @anthonyp22_612820317426045 But initially you stated that the email is the only issue. Then you added that the live view is also impacted. And of course it is a WIFI issue.

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                          • Lylee64_815091435901150
                            Lylee64 last edited by

                            i did everything and nothing work witn my Gmail there is no security key, please help

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                              • user_594325466017854_594325466017854
                                user_594325466017854 @Lylee64 last edited by

                                @lylee64_815091435901150 I was so frustrated too and then I tried removing spaces from "app password" and it worked. Hopefully this helps you in getting it set up

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                                • user_835317354901708_835317354901708
                                  SyteCyer @user_594325466017854 last edited by

                                  @user_594325466017854_594325466017854 Thanks! This was my issue too! I wouldn't have tried removing the spaces if i hadn't seen your comment.

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