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    Reolink DUO second channel???

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    • damepol_503000252633335
      damepol last edited by

      Hello, i want to add my Reolink Duo POE cam to the IPCAM Viewer.
      I can only see channel one .
      I added it as ONVIF Camera .
      What do i have to type to see the channel 2
      Thanks for your help
      Paul

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        • Reolink Fiona
          Reolink Fiona @damepol last edited by

          @damepol_503000252633335
          It is the limit of the IPCAM Viewer. Our DUO PoE supports ONVIF. Most of the ONVIF software can view the two-channel video. But the IPCAM Viewer doesn't support the two-channel view.

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        • damepol_503000252633335
          damepol last edited by damepol_503000252633335

          Hello,
          I was able to resolve the problem.
          At the placeholder marked as: CH:# you just have to put a 3 ( only 3 nothing else) .
          It works fine.


          So ,now i have another question about the IPCAM viewer trying to add the E1 Pro.
          The APP does recognize the cam but says : Devices RTSP port (554) is not accessible. So there is no image.

          I have tried another third party App called IPCAMS (Apple) and on this App it works fine . connection as RTSP port 554.
          Any Idea??
          Thanks for your help.

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            • Reolink Fiona
              Reolink Fiona @damepol last edited by

              @damepol_503000252633335
              Thank you for your update.
              Can you use the camera via RTSP in the VLC media player? If you can do that via VLC and the IPCAM(Apple), that may mean that the port can transfer the data normally. You can try to contact the support of the  IPCAM Viewer to help find the issue.

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