Android 4.29.06 APP Update Issues

[joseph_1979]

Can you let us know when the new stable android client shall be available? Hope that this is rigorously tested before being released and won't bring additional issues as has been the case with most updates. It is frustrating to have security cameras which will no longer be fully functional following a client update. This is unacceptable in security area. A colleague has the TAPO from TP-Link and rarely he complains of an application issue following an upgrade. It is totally seamless as it should be. Giving a cumbersome workaround is not the way forward like restoring the camera and don't deactivate the PIR. If you need to compete you need to hear your customers and improve the entities which are not at the expected level of satisfaction. You are not alone in this market.

[Reolink Fiona]

@joseph-chircop_497308027822318
Sorry for the inconvenience caused. We will continue to strengthen the stabilities of the APP.

For the issue you mentioned before, do you mean that you can't enable the PIR? Once you enable the PIR, it can't work? We would like to know your camera model and phone model to have a further check. Thank you! We will fix it asap.